What is better Squaretalk or GoToConnect (formerly Jive)? Today’s corporations want the most effective Communications Software product to continue to be competitive. On this page we help you with buying the right software, by allowing you to compare Squaretalk and GoToConnect (formerly Jive) down to the very details of their individual functions.
It's also possible to examine our overall scoring values, which rate the software general quality and performance. Squaretalk got a 8.5 score, while GoToConnect (formerly Jive) has a score of 8.8. Likewise, it is possible to compare their general user satisfaction rating: 97% (Squaretalk) against 96% (GoToConnect (formerly Jive)). Remember to opt for the solution that best answers your most crucial priorities, not the solution with the most robust features.
We did our best to prepare reviews of all popular VoIP Software services offered out there, but among them these three deserved our special attention: 8×8 VoIP Phone Service, RingCentral, Slack.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
GoToConnect integrates seamlessly and easily with the following systems and tools:
Google
Slack
Salesforce
DealerSocket
Redtail Technology
SolutionReach
Zoho Desk
Microsoft Teams
InformaCast
Revenue Well
Purple Cloud
Zen Desk
Vet Pawer
Catapult EMS
Curve Dental
Clio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToSoftware (formerly Jive) is a unified, seamless platform combining voice and video services. Rich in features, the software gives businesses an effective, polished, and cost-efficient way to communicate and collaborate.
In the event you continue having second thoughts about which solution will be best for your company it might be a sound idea to examine each service’s social metrics. These metrics are quite often a way to see how popular each service is and how extensive is its online presence.For instance, if you analyze Squaretalk LinkedIn account you’ll find out that they are followed by 1848 people. In case of GoToConnect (formerly Jive) the number of followers on their LinkedIn page is 55.
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