What is better Squaretalk or GoToConnect (formerly Jive)? If you want to get a quick way to decide which Communications Software product is better, our proprietary algorythm gives Squaretalk a score of 8.5 and GoToConnect (formerly Jive) a score of 8.8 for overall quality and performance. In addition, Squaretalk is rated at 97%, while GoToConnect (formerly Jive) is rated 96% for their user satisfaction level.
You can also evaluate their product details, including features, tools, options, plans, pricing, and others. Find out whether the solution allows you to customize at least part of its workflows to make sure the app complements your own business procedures.
We did our best to review all popular VoIP Software solutions available on the market, but among them these three caught our special attention: RingCentral, 8×8 VoIP Phone Service, Slack.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
GoToConnect integrates seamlessly and easily with the following systems and tools:
Google
Slack
Salesforce
DealerSocket
Redtail Technology
SolutionReach
Zoho Desk
Microsoft Teams
InformaCast
Revenue Well
Purple Cloud
Zen Desk
Vet Pawer
Catapult EMS
Curve Dental
Clio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToSoftware (formerly Jive) is a unified, seamless platform combining voice and video services. Rich in features, the software gives businesses an effective, polished, and cost-efficient way to communicate and collaborate.
It may not always be enough to just compare Squaretalk and GoToConnect (formerly Jive) against one another. Although specific functionalities, cost and customer reviews are all crucial and should be considered when making a final choice, you should also check out the recognition and awards claimed by each software. Frequently a less known product may turn out to be a great choice that was a winner of many industry awards such as our Great User Experience Award which reveals that despite lesser market presence it’s a worthy rival to the solutions that dominate the market.
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