What is better Squaretalk or Flutin? Comparing products to find the best Customer Support Software does not always have to be complicated. On our review platform, it is possible to match Squaretalk and Flutin and promptly evaluate their differences. We allow you to examine their uniqe benefits, supported devices, support service, costs, terms, and many more.
You can also assess their overall score (8.5 for Squaretalk vs. 8.0 for Flutin) and overall customer satisfaction level (97% for Squaretalk vs. 96% for Flutin). Devote time to assess your leading choices and see which one is right for your company. You should also assess the vendor’s background; can you count on them and will they still be on the market a few years from now?
In the event you need to quickly decide on the more reliable VoIP Software according to our experts we recommend you take a look at one of these services: Slack, RingCentral, 8×8 VoIP Phone Service.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Flutin features different tiers of enterprise pricing suited to different types of users. A free version is available to test the waters with the software.
It may not always be enough to simply compare Squaretalk and Flutin against each other. Even though useful tools, cost and customer comments are all crucial and should be included when making a final choice, you should also pay attention to the recognition and awards merited by each product. Very often a less dominant service may turn out to be an amazing choice that was distinguished with SaaS awards such as our Experts’ Choice Award which shows that despite limited market presence it’s a worthy rival to the products that dominate the market.
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