What is better Squaretalk or DANAConnect? We are here to streamline the process of contrasting Communications Software products for you. For example, on this page you can verify the overall performance of Squaretalk (8.5) and compare it with the overall performance of DANAConnect (8.0). It's also possible to match their overall user satisfaction rating: Squaretalk (97%) vs. DANAConnect (94%).
Similarly, study their features thoroughly to determine which product can better tackle your company’s requirements. Generally, any business app should allow you to quickly check the big picture, all the while giving you easy access to the details.
We realize that not all companies have enough time to examine a wide range of different products, so we created a list of suggestions that you may find useful. Our top selections for the VoIP Software category are: Slack, RingCentral, 8×8 VoIP Phone Service.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
DANAConnect offers custom integrations as well as a variety of APIs listed below, enabling enterprises to connect the system with their existing applications.
API Rest
API Soap
SFTP
SMPP
SMTP
An email with a contact list attached
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercantil Banco, Pacífico Seguros, Liberty Mutual Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
DANAConnect is a communication automation platform designed for large enterprises in the financial and insurance industry.
You shouldn’t expect simply a broad set of features and adjustable pricing packages from a reliable Communications Software. Almost as essential as key features is a top-notch customer support. You want to make sure that when you have any questions about Squaretalk or DANAConnect, or you run into a problem, or maybe you’ll need to ask for a specific revision or functionality useful to your company you can trust in a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you can profit from individual training or at the very least a knowledge base you can use.
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