What is better Squaretalk or Chatwing? If you need to get a quick way to find out which Communications Software product is better, our unique system gives Squaretalk a score of 8.5 and Chatwing a score of 8.5 for total quality and performance. At the same time, Squaretalk is rated at 97%, while Chatwing is rated 95% for their user satisfaction level.
You can also evaluate their product details, including functions, tools, options, plans, prices, and much more. Check if the application lets you to customize a few of its processes to make sure the app fits your own business workflows.
At the moment, the leading solutions in our VoIP Software category are: RingCentral, Slack, 8×8 VoIP Phone Service.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Chatwing integrates with the following business systems and applications:
Facebook
Google
Twitter
LinkedIn
Tumblr
Instagram
Google Play Store
Apple App Store
Admob
WordPress
Joomla
Drupal
GoDaddy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Discovery Communications, MTV, New York University, Booking.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chatwing is a chat application and live communication platform designed for websites and mobile devices. Chatwing allows you to build a custom chatroom for your customers, which you can customize with themes and widgets.
When you compare different Communications Software services you shouldn’t only analyze their list of features and provided pricing plans. Pay attention to the fact that the software should be matching your needs and business so the more flexible their offer the better. Find our which systems are supported by Squaretalk and Chatwing and make sure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, because this could be a key element for many companies.
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