What is better Squaretalk or BlueJeans? The best Communications Software is a program that can address your company’s specific demands. It’s easy to find which solution works best for your enterprise if you assess different products before you decide which one is the best.
For instance, Squaretalk and BlueJeans are scored at 8.5 and 8.1, respectively, for total quality and performance. Likewise, Squaretalk and BlueJeans have a user satisfaction rating of 97% and 98%, respectively, which suggests the general feedback they get from customers. Moreover, talk to a regular user of the software and ask for their feedback about the solution in question.
People who don't have much time or need a VoIP Software advice from our team might want to examine these top choices for the current year: RingCentral, 8×8 VoIP Phone Service, Slack.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
If you continue having doubts about which product will perform best for your business it might be a sensible idea to take a look at each service’s social metrics. Such metrics are quite often a sign of how popular a given product is and how extensive is its online presence. For example, in case of Facebook Squaretalk has 16 likes on their official profile while BlueJeans profile is liked by 9540 people.
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