What is better Sprinklr Service or Surfboard? A sensible way to find the appropriate CRM Software product for your firm is to evaluate the solutions against each other. Here you can compare Sprinklr Service and Surfboard and see their functions compared in detail to help you decide on which one is the superior product.
Similarly, you can review their overall ratings, for instance: overall score (Sprinklr Service: 8.9 vs. Surfboard: 8.0) and user satisfaction (Sprinklr Service: 97% vs. Surfboard: 93%). Analyze their distinctive features and similarities and find out which one outperforms the other. Similarly anticipate the state of how your business will look like in the future; will your business outgrow the app in the next couple of years?
Our experts made sure to review all popular Customer Service Software services that you can find out there, but among them these three deserved our special attention: Salesforce Service Cloud, Freshdesk Omni, Freshdesk.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
Both Sprinklr Service and Surfboard were tested by a team of independent B2B experts who carried out a thorough examination of all important elements of each product. Their ultimate score was prepared by means of unique SmartScore algorithm which provides an individual partial score to each factor like: main functionalities, customer support, mobile support, security, client satisfaction as well as media presence. Here at FinancesOnline we are aware that useful features are not the only thing important to a company so we make sure we pay attention to all sides of a solution before calculating its final rating.
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