Sprinklr Service
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat and Email
- Conversational AI and Chatbot
- Contact Center Intelligence
- Contact Center Automation
- AI Listening and Routing
- Knowledge Base
- First Contact Resolution
- CRM Integration
- Over 30 social and messaging channels
- Case Management
- Community Management
- Self-Service Community
- AI-guided Workflows
- Text and Speech Analytics
- Workforce Management
- Inbound Voice
- Outbound Voice
- Quality Management
- Conversational Insights
- Unified Agent Desktop
- Agent Assist
- Supervisor Console
- Unified Routing
- Reporting and Analytics
- LiveChat
- Community
- Surveys
- Social Care
Pricing Info
Pricing Info
Sprinklr Service pricing is only by quote. Interested parties may request a demo first to ensure they get the right mix of features.
Integrations
Integrations
Sprinklr Service integrates with the following business systems and applications:
- Acoustic Exchange
- Adjust
- Adobe Analytics
- Adobe Experience Manager
- Adobe Marketo Engage
- Aeris Weather
- AppsFlyer
- Aprimo
- Arabot
- Bazaarvoice
- Bitly
- Bl.ink
- Bynder
- Canary
- Contentful KB
- Corezoid
- Coveo
- Datorama Salesforce
- DaveAI
- Digital Safe (Smarsh)
- Discourse
- Domo
- Esko
- Form Assembly
- Freshdesk KB
- Freshsales
- Getty
- Giphy
- Global Relay
- go.usa
- Google Analytics
- Google Campaign Manager
- Google Data Studio
- Google Firebase
- Haptik
- IBM Watson
- IV.ai
- Kochava
- kona.tech
- kore.ai
- Lyearn
- MailChimp
- Medallia
- MediaOcean
- Microsoft Bot Framework
- Microsoft Dynamics 365
- MS Dynamics KB
- Netomi
- Newscred
- Nonli
- Okta
- Oracle B2C Service
- Oracle Eloqua
- Oracle Responsys
- Ozonetel
- Power BI
- PowerReviews
- Proofpoint
- Quiq (Snaps)
- Salesforce CRM
- Salesforce Email Studio
- Salesforce Knowledge
- Salesforce Service Cloud Lightning
- SAP ariba
- SAP Service Cloud (C4C)
- ServiceNow
- Shutterstock
- Slack
- Socialive
- Stripe
- Tableau
- TreasureData
- Trust Pilot
- Twilio
- WordPress
- Zendesk KB
- Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Company Email
info@sprinklr.com
Contact No.
Company's Address
29 West 35th Street 7th Floor
New York, NY 10001
USA
Sprinklr Service Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Agent callback calendar
- Appointment calendar
- API capabilities
- Agent and dail list prioritization
- Automated tasks
- Call recording
- Caller ID proximity matching
- Conference calling
- Built-in CRM
- Custome agent status
- Diler speed configuration
- Firewall security
- Inbound queue strategy
- Lead targeting
- Instant message
- Live floor monitoring
- Report and analytics
Pricing Info
ReadyMode offers flexible pricing plans based on the number of users. They offer monthly, quarterly and yearly agreements.
Integrations
ReadyMode integrates with the following applications:
- Dropbox
- Voicelog
- Google Maps
- Trusted TPV
- Amazon web services
- Moneris solution
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ReadyMode is an all-in-one cloud-based dialer built for enterprise call centers.
Company Email
Contact No.
Company's Address
ReadyMode Headquarters
2200-1050 W Pender St. Vancouver, BC
Canada V6E 3S7
ReadyMode Comparisons
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Every time you choose a solution that you are sure will work best for your company you shouldn’t just pay attention to what reviewers have to say about it. In many cases personal experience with the service may be different, depending on specific goals and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for every product to give you an immediate overview of how real users of Sprinklr Service and ReadyMode evaluate their experience with the software. Our system is built around detailed analysis of product appearances on other websites, social networks and blogs, so you will receive a complete and reliable picture of what other customers think about every app. In this example Sprinklr Service has a total satisfaction rating at 97% while for ReadyMode 94% of users express they had a positive experience with it.
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