What is better Sprinklr Service or Passageways OnSemble? If you wish for an effective Help Desk Software product for your company you need to remember to evaluate various alternatives. It doesn’t have to be complex, and can be as easy as matching their functionalities in a table like the one below. You will also get a good idea how each product operates. For instance, on this page you can check Sprinklr Service’s overall score of 8.9 and compare it against Passageways OnSemble’s score of 6.9; or Sprinklr Service’s user satisfaction level at 97% versus Passageways OnSemble’s N/A% satisfaction score.
The comparison can help you identify the pros and cons of each program, and decide which matches your requirements better. Aside from the robust features, the application which is simple and intuitive is always the better choice.
Our experts made sure to review all popular Customer Service Software services offered out there, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Passageways OnSemble’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
No Help Desk Software will be able to cater to all the needs of a company. Even though core functionalities of Sprinklr Service and Passageways OnSemble are obviously a priority you should also thoroughly examine the integrations provided by every app. Quote frequently you will already be using various kinds of B2B software in your company and it’s definitely wiser to go with solutions that integrate well with each other. With that approach you will be able to guarantee an effortless transfer of information between your teams and apps, which can considerably reduce time spent on migrating between one solution and the next.
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