Sprinklr Service
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat and Email
- Conversational AI and Chatbot
- Contact Center Intelligence
- Contact Center Automation
- AI Listening and Routing
- Knowledge Base
- First Contact Resolution
- CRM Integration
- Over 30 social and messaging channels
- Case Management
- Community Management
- Self-Service Community
- AI-guided Workflows
- Text and Speech Analytics
- Workforce Management
- Inbound Voice
- Outbound Voice
- Quality Management
- Conversational Insights
- Unified Agent Desktop
- Agent Assist
- Supervisor Console
- Unified Routing
- Reporting and Analytics
- LiveChat
- Community
- Surveys
- Social Care
Pricing Info
Pricing Info
Sprinklr Service pricing is only by quote. Interested parties may request a demo first to ensure they get the right mix of features.
Integrations
Integrations
Sprinklr Service integrates with the following business systems and applications:
- Acoustic Exchange
- Adjust
- Adobe Analytics
- Adobe Experience Manager
- Adobe Marketo Engage
- Aeris Weather
- AppsFlyer
- Aprimo
- Arabot
- Bazaarvoice
- Bitly
- Bl.ink
- Bynder
- Canary
- Contentful KB
- Corezoid
- Coveo
- Datorama Salesforce
- DaveAI
- Digital Safe (Smarsh)
- Discourse
- Domo
- Esko
- Form Assembly
- Freshdesk KB
- Freshsales
- Getty
- Giphy
- Global Relay
- go.usa
- Google Analytics
- Google Campaign Manager
- Google Data Studio
- Google Firebase
- Haptik
- IBM Watson
- IV.ai
- Kochava
- kona.tech
- kore.ai
- Lyearn
- MailChimp
- Medallia
- MediaOcean
- Microsoft Bot Framework
- Microsoft Dynamics 365
- MS Dynamics KB
- Netomi
- Newscred
- Nonli
- Okta
- Oracle B2C Service
- Oracle Eloqua
- Oracle Responsys
- Ozonetel
- Power BI
- PowerReviews
- Proofpoint
- Quiq (Snaps)
- Salesforce CRM
- Salesforce Email Studio
- Salesforce Knowledge
- Salesforce Service Cloud Lightning
- SAP ariba
- SAP Service Cloud (C4C)
- ServiceNow
- Shutterstock
- Slack
- Socialive
- Stripe
- Tableau
- TreasureData
- Trust Pilot
- Twilio
- WordPress
- Zendesk KB
- Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Company Email
info@sprinklr.com
Contact No.
Company's Address
29 West 35th Street 7th Floor
New York, NY 10001
USA
Sprinklr Service Comparisons
Popular Sprinklr Service Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Client portal
- Collaborative workspace
- Employee portal
- Employee profiles
- File management
- Ideation
- Knowledge base
- Learning management
- Online forums
- Partner portal
- Single Sign On
- SSL security
Pricing Info
Magentrix is available in two pricing plans for its product. You may schedule a demo to learn more about its solutions and features. All of Magentrix’s plans are billed annually.
Partner Relationship Management (PRM)
Enterprise – starts from $999/month
- Up to 1,000 partner users
- 5 employee teams
- 1GB record storage
- 5GB file storage
Elite – starts from $1,499/month
- Up to 1,000 partner users
- 10 employee teams
- 2GB record storage
- 10GB file storage
Customer Success
Enterprise – starts from $699/month
- Up to 1,000 partner users
- 5 employee teams
- 1GB record storage
- 5GB file storage
Elite – starts from $999/month
- Up to 1,000 partner users
- 10 employee teams
- 2GB record storage
- 10GB file storage
Employee Collaboration
Enterprise – starts from $350/month
- Minimum of 10 employee users
- 1GB record storage
- 5GB file storage
Elite – starts from $1,500/month
- Minimum of 50 employee users
- 2GB record storage
- 10GB file storage
Integrations
- Salesforce
- Dynamics CRM
- MailChimp
- Moneris
- SnapEngage
- Zapier
- Esna
- Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sodexo, Artisan Infrastructure, Aquion Energy, NIP Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Magentrix is an intuitive social networking platform where you can share resources, communicate, and collaborate. It has onboard CRM capabilities by integrating with Salesforce and Microsoft Dynamics CRM and supports e-learning and custom intranet portal functions.
Company Email
sales@magentrix.com
Contact No.
Company's Address
180 West Beaver Creek Road.,
Richmond Hill, Ontario,
L4B-1B4 Canada
Magentrix Comparisons
Popular Magentrix Alternatives
In case you continue having doubts about which app will perform best for your company it may be a sound idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular each product is and how extensive is its online presence. For instance, in case of Facebook Sprinklr Service has 34769 likes on their official profile while Magentrix profile is liked by 81 users.
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