What is better Sprinklr Service or iTouchVision Contact Centre? Selecting the right CRM Software for your business is not that easy with too much functions, options, and terms to choose from. On the other hand, depending on our website will help you to simplify the selection steps by reading all major services in a single place.
As an illustration, you can compare Sprinklr Service and iTouchVision Contact Centre for their features and overall scores, in this case, 8.9 and 7.2, respectively. Likewise, you can check which product has higher general user satisfaction rating: 97% (Sprinklr Service) and N/A% (iTouchVision Contact Centre) to determine which software is the better choice for your organization. Don’t just choose the service with the most attractive price, but the solution that gives the best value for your money.
In case you you would like to quickly decide on the optimal Customer Service Software according to our experts we recommend you take a look at one of these services: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
No CRM Software will be perfect enough to cater to all the needs of a business. Even though main functionalities of Sprinklr Service and iTouchVision Contact Centre are important you should also thoroughly examine the integrations supported by each product. Very often your team will already be working with various kinds of B2B software in your company and it’s much wiser to choose products that integrate well with each other. That way you will be able to guarantee a reliable transfer of information between your teams and software used, which can significantly reduce time devoted to migrating between one solution and the other.
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