What is better Sprinklr Service or iHelpDesk? Selecting the right Help Desk Software for your company is hard with so many functions, options, and offers to check. But, using our review directory will allow you to streamline the necessary steps by reading all major services in a single location.
For instance, you can match Sprinklr Service and iHelpDesk for their functions and overall scores, namely, 8.9 and 6.5, respectively. Furthermore, you can see which product has higher general user satisfaction rating: 97% (Sprinklr Service) and 100% (iHelpDesk) to learn which software is the better option for your company. Don’t simply choose the software with the most attractive price, but the software that has the best value for your money.
We realize that not all businesses have enough time to scrutinize a wide range of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Service Software category are: Salesforce Service Cloud, Freshdesk Omni, Freshdesk.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
In case you are still having second thoughts about which app will be best in your case it might be a good idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular a given solution is and how extensive is its online presence.For instance, if you look at Sprinklr Service LinkedIn page you’ll find out that they are followed by 383024 users. In case of iHelpDesk the volume of followers on their LinkedIn page is 2.
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