What is better Splashtop Remote Support or Zoho Wiki? If you want to have a convenient way to learn which Customer Support Software product is better, our proprietary system gives Splashtop Remote Support a score of 8.9 and Zoho Wiki a score of 8.3 for total quality and performance. Moreover, Splashtop Remote Support is rated at 90%, while Zoho Wiki is rated 100% for their user satisfaction level.
You can also evaluate their product details, including functions, tools, options, plans, prices, and many more. Check if the software allows you to customize some of its processes to make sure the software matches your own business processes.
If you want to quickly identify the top Remote Support Software according to our experts we suggest you try out one of these solutions: Atera, ScreenConnect, Zendesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Zoho Wiki integrates with the whole Zoho Business Suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Web-hosted wiki platform that provides business owners with a ready-made platform for sharing critical content. This is a tool best used to foster knowledge creation and collaboration within an organization. Zoho Wiki is easy to use and is collaborative at the get-go. It is also equipped with administration options to enforce orderly work structure.
Almost as crucial as features and user support quality are pricing packages offered by Splashtop Remote Support and Zoho Wiki. While pricing should not be a deciding element it’s surely an important thing to consider. You should try to find a flexible pricing package that can be adjusted to your company size and easily scaled up if your company expands. Be sure that you don’t opt for pricing plans that have extra features that you won’t find useful and always try to get in touch with the vendor directly because enterprises can frequently benefit from discounts. You should also give a chance to a free trial or demo of each app to spend at least some time working with it. It’s a useful experience that doesn’t require you to spend any money and offers a practical overview of what it’s like to work with Splashtop Remote Support and Zoho Wiki.
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