What is better Splashtop Remote Support or xSellco Helpdesk? When you need an effective Customer Support Software product for your company you should make time to compare different options. It doesn’t have to be challenging, and can be as easy as matching their functions in a table like the one below. You will also get a quick idea how each product works. As an example, on this page you can see Splashtop Remote Support’s overall score of 8.9 and compare it against xSellco Helpdesk’s score of 8.8; or Splashtop Remote Support’s user satisfaction level at 90% versus xSellco Helpdesk’s 100% satisfaction score.
The assessment will help you identify the good and bad points of each program, and choose which matches your requirements better. On top of the rich features, the application which is simple and intuitive is always the better choice.
In case you you would like to quickly locate the best Remote Support Software according to our review team we recommend you try out these solutions: ScreenConnect, Atera, Zendesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
Amazon
eBay
Shopify
WooCommerce
BigCommerce
Magento
Prestashop
Bonanza
Sears
Tesco
Allegro
Facebook
Twitter
Fnac
Mirakl
Walmart
Newegg
Priceminister
CDiscount
Linnworks
Channeladvisor
Brightpearl
Skubana
Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
No Customer Support Software will manate to cater to all the needs of a company. Even though core features of Splashtop Remote Support and xSellco Helpdesk are obviously a priority you should also carefully analyze the integrations supported by each product. In many cases you will already be working with some other SaaS software in your company and it’s always better to choose products that integrate well with each other. If you do that you can be certain of a smooth exchange of data between your teams and services, which can significantly reduce time wasted on migrating between one service and the next.
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