What is better Splashtop Remote Support or TeamViewer? Today’s corporations seek the top Customer Support Software product to stay competitive. On this page we help you with buying the right tool, by allowing you to assess Splashtop Remote Support and TeamViewer down to the very details of their individual functions.
You can also make use of our total scoring values, which rate the software overall quality and performance. Splashtop Remote Support got a 8.9 score, while TeamViewer has a score of 8.4. Likewise, you may compare their general user satisfaction rating: 90% (Splashtop Remote Support) against N/A% (TeamViewer). Bear in mind to choose the software that best matches your most urgent needs, not the solution with the higher number of features.
At this time, the best solutions in our Remote Support Software category are: Atera, ScreenConnect, Zendesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
TeamViewer supports integrations with the following business systems and applications:
Microsoft Outlook
JIRA
Spiceworks
ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
In the event you are still having second thoughts about which service will be best in your case it might be a sound idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular each product is and how big is its online presence. For example, in case of Facebook Splashtop Remote Support has 16112 likes on their official profile while TeamViewer profile is liked by 2246823 people.
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