What is better Splashtop Remote Support or TeamViewer? You have so many Customer Support Software solutions in today’s market that deciding on the best product can be difficult. On our comparison page, you can easily evaluate the functions, pricing terms, available plans, and more details of Splashtop Remote Support and TeamViewer.
You can compare their score (8.9 for Splashtop Remote Support vs. 8.4 for TeamViewer) and user satisfaction level (90% for Splashtop Remote Support vs. N/A% for TeamViewer). The scores and ratings offer you a general idea how both these software products perform. Additionally, check if the application can integrate with existing business apps to ensure greater productivity.
Our team put a lot of effort to prepare reviews of all popular Remote Support Software services offered out there, but among all the ones we reviewed these three caught our special attention: Atera, Zendesk, ScreenConnect.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
TeamViewer supports integrations with the following business systems and applications:
Microsoft Outlook
JIRA
Spiceworks
ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
It may not always be sufficient to simply compare Splashtop Remote Support and TeamViewer against each other. Although specific functionalities, pricing and user reviews are all important and should be considered when making a final decision, you should also take a look at the recognition and awards claimed by each software. Frequently a less dominant solution may turn out to be an amazing choice that was a winner of many industry awards such as our Great User Experience Award which reveals that in spite of lesser market presence it’s a significant rival to the software that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
