What is better Splashtop Remote Support or Scorebuddy? When choosing the ideal Customer Support Software for your firm our recommendation is that you assess the characteristics, rates, as well as other essential data about the product and vendor. Here, you can examine the parallels and distinctions between Splashtop Remote Support (overall score at 8.9 and user satisfaction at 90%) and Scorebuddy (overall score at 7.3 and user satisfaction at 100%).
It's also possible to examine their specific modules, like tools, plans, rates, conditions, etc. What is more, read the terms thoroughly for information on hidden fees, like, setup cost, separate support plan, upgrade fees, storage fees, and more.
We know that not all businesses have the time to test a wide range of various solutions, so we created a list of suggestions that you may find useful. Our top selections for the Remote Support Software category are: ScreenConnect, Atera, Zendesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
When you select a product that you think will work best for your team you shouldn’t just limit yourself to what professionals have to say about it. Quite frequently personal experience with the product may change, depending on specific preferences and needs. This is why in our reviews we also offer our User Satisfaction Rating for every app to give you a quick impression of how real users of Splashtop Remote Support and Scorebuddy evaluate their contact with the product. Our algorithm is based on complex analysis of product appearances on other sites, social media and blogs, so you will get a comprehensive and reliable landscape of what other clients think about each service. In this example Splashtop Remote Support has a total satisfaction rating at 90% while for Scorebuddy 100% of users claim they had a positive experience with it.
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