What is better Splashtop Remote Support or LivePerson? We are here to streamline the cumbersome process of contrasting Customer Support Software products for you. In particular, on this page you can verify the overall performance of Splashtop Remote Support (8.9) and compare it with the overall performance of LivePerson (8.8). You can also match their overall user satisfaction rating: Splashtop Remote Support (90%) vs. LivePerson (100%).
Furthermore, you can read their functions carefully to find out which product can better deal with your company’s requirements. In general, any B2B software has to let you to comfortably check the big picture, all the while allowing you immediate access to the details.
In the event you need to quickly locate the optimal Remote Support Software according to our experts we advise you examine the following solutions: Zendesk, Atera, ScreenConnect.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert.
In the event you continue having doubts about which software will be best in your case it might be a sound idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular every product is and how extensive is its online presence.For instance, if you analyze Splashtop Remote Support LinkedIn page you’ll learn that they are followed by 866 users. In case of LivePerson the number of followers on their LinkedIn page is 166.
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