What is better Splashtop Remote Support or ContactWorld? To successfully purchase the most effective and productive Customer Support Software for your enterprise, you should compare products available on the market. For example, here you may match Splashtop Remote Support’s overall score of 8.9 against ContactWorld’s score of 8.2. You can even evaluate their general user satisfaction: Splashtop Remote Support (90%) vs. ContactWorld (N/A%).
What’s more, you can compare their good and bad points feature by feature, including their contract conditions and pricing. By comparing products you are more likely to select the right software for your situation. It’s clear you have to know your specific needs to realize which service addresses those needs.
At the moment, the most popular products in our Remote Support Software category are: Zendesk, ScreenConnect, Atera.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.
Almost as essential as features and client support quality are pricing options made available by Splashtop Remote Support and ContactWorld. While pricing should not be a deciding element it’s without a doubt a key thing to think about. You should count on a flexible pricing plan that can be matched with your company size and easily scaled up when your team grows. Be sure that you don’t opt for pricing plans that have advanced functionalities that you won’t use and always make an effort to contact with the vendor directly because enterprises can frequently benefit from discounts. You should also check out a free trial or demo of each solution to spend at least some time working with it. It’s a useful experience that doesn’t ask you to spend any money and offers a practical overview of what it’s like to work with Splashtop Remote Support and ContactWorld.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
