What is better Splashtop Remote Support or AgilityPortal? It’s easy to our scoring system to provide you with a general idea which Customer Support Software product is will work better for your business. For overall product quality, Splashtop Remote Support earned 8.9 points, while AgilityPortal earned 8.0 points. At the same time, for user satisfaction, Splashtop Remote Support scored 90%, while AgilityPortal scored 96%.
Information regarding their functions, tools, supported platforms, customer service, and more are provided below to provide you with a more accurate review. Keep in mind to choose only the features your business requires so you don’t waste cash for features which are redundant.
Our experts made sure to prepare reviews of all popular Remote Support Software solutions offered out there, but among them these three deserved our special attention: Zendesk, ScreenConnect, Atera.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
AgilityPortal provides several plans for users to choose from, including an enterprise pricing plan intended for large remote and distributed organizations and teams that require an enterprise-class intranet solution. AgilityPortal can be availed and deployed as a cloud-based SaaS or on-premise solution. Here are details:
Cloud-Based (SaaS)
Small (P1) – by quote
Designed for small teams
Dashboards
Widgets
Company news
Tagging
Search
Company page
Announcements
Posts
Departments/Teams
Extranet software
People
Locations
Discussions
Messages
FAQs
Chat
Pages
Documents
Media
Wikis
Ideas
Goals
Social functionalities
Polls & Surveys
Rewards & Recognition
Forms
Events
Analytics & Administration
Accessibility
SLA & Support
5 GB file storage
Medium (P2) – by quote
All features in Small (P1), Plus:
100 – 399 users
Projects
Tasks
Workspaces
Universal log-in provider
10 GB file storage
Large (P3) – by quote
All features in Medium (P2), Plus:
400 – 999 users
25 GB file storage
Enterprise (P4) – by quote
All features in Large (P3), Plus:
1,000+ users
Content administration
Landing pages
Integration with enterprise applications
50 GB file storage
Dedicated account manager
On-Premise (Self-Hosted) – by quote
Host the intranet solution on your own network
Complete control over infrastructure maintenance & management
AgilityPortal supports integration with the following apps:
OneDrive
SharePoint
Google Drive
Box
Dropbox
OneLogin
SecureAuth
Okla
YouTube
Vimeo
Wistia
Vidyard
Microsoft Stream
Brightcove
MS Teams
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dyson, Tempus, Grabyo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AgilityPortal is a corporate intranet platform for remote organizations and teams to transform communication and collaboration, employee experience. and workplace culture.
It may not always be enough to just compare Splashtop Remote Support and AgilityPortal with one another. While useful functionalities, cost and customer comments are all important and should be taken into account when making a final decision, you should also pay attention to the recognition and awards claimed by each software. Frequently a less known app may turn out to be a great choice that was a winner of many industry awards such as our Great User Experience Award which proves that despite lesser market popularity it’s a worthy rival to the software that rule the market.
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