What is better Spechy or CallVU? Finding the best Customer Support Software product is all about assessing various solutions and figuring out the top application for your specific needs. Our unique process provides you with a brief look at the general rating of Spechy and CallVU. For general quality and performance, Spechy scored 8.0, while CallVU scored 8.0. On the other hand, for user satisfaction, Spechy earned 95%, while CallVU earned 100%.
Below you can also look at their characteristics, terms, plans, etc. to determine what program will be more appropriate for your situation. An important feature to assess is if the application lets you to toggle on/off limitations on different types of users to limit the exposure of any confidential business data.
At the moment, the top solutions in our Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
You should keep in mind that while both Spechy and CallVU may provide a reliable array of features every software might be created for a different company size. If you are studying different apps you may want to focus on a company size they are meant for. Some features may scale up with no problem for huge enterprises but if you own a small or mid-sized business it’s frequently better to refrain paying for customized features that you may never actually use.
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