What is better SnapEngage or Cugic Live Chat? Finding the ideal Customer Support Software product is all about comparing various solutions and determining the top application for your specific needs. Our exclusive process gives you a quick look at the general rating of SnapEngage and Cugic Live Chat. For total quality and performance, SnapEngage scored 8.4, while Cugic Live Chat scored 8.0. On the other hand, for user satisfaction, SnapEngage earned 100%, while Cugic Live Chat earned 91%.
Below it's also possible to look at their functions, terms, plans, etc. to determine what software will be more appropriate for your company. An important aspect to evaluate is whether the app lets you to toggle on/off limitations on various types of users to protect any sensitive corporate data.
Our experts made sure to review all popular solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: .
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
Both SnapEngage and Cugic Live Chat were reviewed by a group of reliable SaaS experts who carried out a detailed study of all key elements of every software. Their total score was calculated with unique SmartScore algorithm that gives a separate partial score to every factor including: main functionalities, client support, mobile support, security, user satisfaction and media presence. Here at FinancesOnline we realize useful features are not the only thing important to a business so we make sure we pay attention to all sides of a software prior to giving it a final score.
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