What is better SMTP2GO or CloudTalk? Reviewing products to find the best Communications Software doesn't have to be complicated. On our review platform, we enable you to match SMTP2GO and CloudTalk and right away evaluate their varying features. We allow you to check their functions, supported devices, level of support, prices, terms, and much more.
You may also compare their overall score (7.9 for SMTP2GO vs. 8.5 for CloudTalk) and overall customer satisfaction level (90% for SMTP2GO vs. 100% for CloudTalk). Take your time and examine your top alternatives and determine which one is ideal for your company. You should also check the vendor’s background; are they reliable and will they still be operating in a few years time?
Our experts made sure to prepare reviews of all popular Email Management Software solutions available out there, but among all the ones we reviewed these three caught our special attention: Groove, Mailercloud, Microsoft Dynamics 365 Marketing.
SMTP2GO offers four SMB and enterprise pricing plans for users to choose from. All the plans can be availed either on a monthly or yearly subscription, and the pricing varies depending on the number of emails you need to manage and send each month. Give the details a look, and select the best plan for your business:
Gold
$14/mo. – Billed Monthly
$139/yr. – Billed Annually
$0.0007 – Price Per Extra Email (Monthly)
$0.00058 – Price Per Extra Email (Annually)
20,000 Emails Per Month
Ticket Support
Toll-Free Phone
Live Chat
Setup Assistance
DKIM/SPF
Feedback Loops
Blacklist Monitoring
Spamtrap Detection
Real-Time Analytics
Bounce/Spam Tracking
Unsubscribes
Weekly Summaries
Servers Worldwide
Best-Path Routing
Redundancy Built-In
TLS/SSL Secured
Diamond
$69/mo. – Billed Monthly
689/yr. – Billed Annually
$0.00069 – Price Per Extra Email (Monthly)
$0.00058 – Price Per Extra Email (Annually)
100,000 Emails Per Month
All Features In Gold Plus:
Email Testing Tools
Dedicated IP Address
Diamond Elite
$199/mo. – Billed Monthly
$1,989/yr. – Billed Annually
$0.00067- Price Per Extra Email (Monthly)
$0.00058 – Price Per Extra Email (Annually)
300,000 Emails Per Month
All Features In Diamond Plus:
Priority Support
Custom
1,000,000+ Emails Per Month
All Features In Diamond Elite
Please contact the company for more information on SMTP2GO’s custom enterprise pricing plan, and request for a quote
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
You shouldn’t expect just a wide range of functionalities and adjustable pricing from a popular Communications Software. Almost as significant as key features is a quality customer support. You want to ensure that when you have any questions about SMTP2GO or CloudTalk, or you struggle with some problems, or maybe you’ll want to ask for a certain revision or feature useful to your business you can trust in a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are provided. It’s also a significant advantage if you are able to enjoy personal training or at the very least an FAQ you can use.
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