What is better SMTP2GO or CloudTalk? If you’re getting a hard time selecting the best Communications Software product for your company, we suggest that you compare the available software and see which tool offers more positive aspects. In particular, here you can compare SMTP2GO (overall score: 7.9; user rating: 90%) vs. CloudTalk (overall score: 8.5; user rating: 100%) for their overall performance.
You can also see which one provides more features that you need or which has more flexible pricing plans for your current budget. Using a clear table to evaluate their features will significantly improve the likelihood of finding the appropriate product for your company. Look closely at other factors of the software such as intuitiveness, adaptability, scalability, and pricing plans.
We know that not all businesses have the time to test a large number of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the Email Management Software category are: Groove, Mailercloud, Microsoft Dynamics 365 Marketing.
SMTP2GO offers four SMB and enterprise pricing plans for users to choose from. All the plans can be availed either on a monthly or yearly subscription, and the pricing varies depending on the number of emails you need to manage and send each month. Give the details a look, and select the best plan for your business:
Gold
$14/mo. – Billed Monthly
$139/yr. – Billed Annually
$0.0007 – Price Per Extra Email (Monthly)
$0.00058 – Price Per Extra Email (Annually)
20,000 Emails Per Month
Ticket Support
Toll-Free Phone
Live Chat
Setup Assistance
DKIM/SPF
Feedback Loops
Blacklist Monitoring
Spamtrap Detection
Real-Time Analytics
Bounce/Spam Tracking
Unsubscribes
Weekly Summaries
Servers Worldwide
Best-Path Routing
Redundancy Built-In
TLS/SSL Secured
Diamond
$69/mo. – Billed Monthly
689/yr. – Billed Annually
$0.00069 – Price Per Extra Email (Monthly)
$0.00058 – Price Per Extra Email (Annually)
100,000 Emails Per Month
All Features In Gold Plus:
Email Testing Tools
Dedicated IP Address
Diamond Elite
$199/mo. – Billed Monthly
$1,989/yr. – Billed Annually
$0.00067- Price Per Extra Email (Monthly)
$0.00058 – Price Per Extra Email (Annually)
300,000 Emails Per Month
All Features In Diamond Plus:
Priority Support
Custom
1,000,000+ Emails Per Month
All Features In Diamond Elite
Please contact the company for more information on SMTP2GO’s custom enterprise pricing plan, and request for a quote
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Almost as essential as features and user support level are pricing plans offered by SMTP2GO and CloudTalk. While pricing should not be the sole factor it’s without a doubt a significant thing to consider. You should look for a flexible pricing package that can be matched with your business size and painlessly scaled up every time your company grows. Be sure that you don’t select packages that have complex tools that you won’t find a use for and always try to get in touch with the vendor directly as big companies can often count on more affordable prices. You should also try out a free trial or demo of every service to spend at least some time using it. It’s a helpful experience that doesn’t require you to invest any money and offers a solid overview of what it feels like to work with SMTP2GO and CloudTalk.
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