Freshdesk Messaging
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- View Skype chat history by the date, contact or group of contacts
- Chats categorization by means of built-in calendar
- Automated 5-days Skype history import
- All-time Skype history import
- Message or session deletion option
- Track/Ignore Skype contacts’ chat history
- Bookmarking option
- Database location switch
- Quick text lookup
- Message filtering
- Skype chat history layout customization
Pricing Info
Pricing Info
SkyHistory is offered as licensed software with special enterprise pricing packages for multiple license purchase.
- 1 License – $18.98
- 6+ Licenses – $17.08
- 11+ Licenses – $15.20
Features include:
- View Skype chat history by the date, contact or group of contacts
- Chats categorization by means of built-in calendar
- Automated 5-days Skype history import
- All-time Skype history import
- Message or session deletion option
- Track/Ignore Skype contacts’ chat history
- Bookmarking option
- Database location switch
- Quick text lookup
- Message filtering
- Skype chat history layout customization
Integrations
Integrations
SkyHistory works with Skype chat history. It is not an add-on to Skype.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SkyHistory is a chat history manager for Skype that enables you to store and manage conversations, filter chats, and search through saved conversations according to the date.
Company Email
skyhistory@scand.com
Contact No.
Company's Address
Scand Ltd.
8b/1-520 Fabritsiusa Str.,
220007 Minsk
Belarus
SkyHistory Comparisons
Popular SkyHistory Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
support@freshworks.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
Freshdesk Messaging Comparisons
Popular Freshdesk Messaging Alternatives
No Communications Software will be able to cover all the needs of a specific team. Though key functionalities of SkyHistory and Freshdesk Messaging are obviously a priority you should also thoroughly examine the integrations offered by every software. Very often you will already be making use of various kinds of B2B software in your company and it’s definitely better to opt for solutions that integrate well with one another. With that approach you will be able to ensure a reliable exchange of information between your teams and software used, which can considerably reduce time wasted on migrating between one solution and the other.
Page last modified