What is better SIP Caller or Squaretalk? The ideal Communications Software is a product that can handle your company’s unique needs. You can determine which alternative is best suited for your enterprise if you review a wider range of products before you decide which one is the best.
For example, SIP Caller and Squaretalk are scored at 8.7 and 8.5, respectively, for all round quality and performance. Likewise, SIP Caller and Squaretalk have a user satisfaction rating of 97% and 97%, respectively, which reveals the general satisfaction they get from customers. Even better, reach put to a current client of the software and ask for their feedback regarding the software in question.
In the event you want to quickly locate the more reliable VoIP Software according to our experts we suggest you take a look at the following products: RingCentral, Slack, 8×8 VoIP Phone Service.
SIP Caller is a software solution designed for call centers, providing advanced communication capabilities through session initiation protocol (SIP) technology.
Company Email
privacy@sipcaller.com
Contact No.
Company's Address
SIP Caller
651 N Broad St, Suite 201, Middletown, Delaware 19709
USA
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Please keep in mind that even though both SIP Caller and Squaretalk may have a top quality set of features each solution might be aimed at a different business size. If you are analyzing various solutions you should focus on a business type they are aimed at. Specific elements could scale up effectively for huge enterprises but if you own a small or mid-sized company it’s frequently more sensible to stay away from paying for complex features that you may never use.
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