What is better Sinch or CloudTalk? Finding the ideal Business Phone Systems product is all about assessing different solutions and determining the top application for your specific needs. Our exclusive algorythm will give you an instant look at the general rating of Sinch and CloudTalk. For all round quality and performance, Sinch scored 8.6, while CloudTalk scored 8.5. On the other hand, for user satisfaction, Sinch earned 94%, while CloudTalk earned 100%.
Below you can also check their features, terms, plans, etc. to find out which software will be more suitable for your company. One critical aspect to check is if the application can enable and disable permissions on various types of users to protect any sensitive corporate data.
We did our best to review all popular Business Phone Systems services available out there, but among all the ones we reviewed these three deserved our special attention: Comcast Business VoiceEdge®, Axon Virtual PBX, RingCentral.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Almost as essential as functionalities and user support responsiveness are pricing plans made available by Sinch and CloudTalk. Although pricing should not be a deciding element it’s definitely a significant thing to consider. You should try to find a flexible pricing plan that can be matched with your business size and easily scaled up when your team expands. Make sure you don’t pick plans that include additional functionalities that you won’t use and always try to contact with the vendor directly as enterprises can usually count on discounts. You should also try out a free trial or demo of every software to spend at least some time using it. It’s a useful experience that doesn’t ask you to invest any money and offers a practical overview of what it feels like to work with Sinch and CloudTalk.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
