What is better Sayint or LiveChat? When looking for the proper Customer Support Software for your company it is recommended that you compare the features, prices, and other crucial information regarding the product and vendor. Here, you can examine the parallels and differences between Sayint (overall score at 8.0 and user satisfaction at N/A%) and LiveChat (overall score at 9.0 and user satisfaction at 96%).
You may also check their particulars elements, for example services, plans, costs, conditions, etc. Moreover, read the terms carefully for information on hidden costs, including, installation, independent customer service, upgrade fees, storage fees, and others.
We know that not all people have enough time to scrutinize a large number of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: Zendesk, JustCall, Freshdesk Contact Center.
Contact Sayint for information on their basic and enterprise pricing packages. You can also sign up for a demo to see if the software is a perfect fit for your business.
Sayint integrates with the following business systems and applications:
Freshdesk
Zendesk
Salesforce
Microsoft Dynamics 365
Zoho
Hubspot
Zapier
Pipedrive
Facebook messenger
Slack
WhatsApp
Intercom
Freshchat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sayint is a Data Analytics software that derives high quality, actionable insights from data gathered and analyzed from customer conversations sourced from various communication channels.
Company Email
contact@sayint.ai
Contact No.
Company's Address
Sayint
12th Floor Manjeera Trinity Corporate JNTU - Hitech City Road
Hyderabad 500072
India
LiveChat offers the following SMB and enterprise pricing packages for users to choose from. A 30-day free trial is also available. Give the details a look, and select the best plan for your business.
Starter Plan: $16 per seat/month billed annually (or $19 billed monthly) Ideal for small office/home office
60-day chat history
Unlimited agent accounts
Basic chat customization
Ticketing system
Data security
Team Plan: $33 per seat/month billed annually (or $39 billed monthly) Ideal for full-time support team
Unlimited chat history
Unlimited agent accounts
Full chat customization
Ticketing system
Data security
Basic reporting
Agent groups
Multiple brandings
Business Plan: $50 per seat/month billed annually (or $59 billed monthly) Ideal for customer service department
Unlimited chat history
Unlimited agent accounts
Full chat customization
Ticketing system
Data security
Advanced reporting
Agent groups
Multiple brandings
Staffing prediction
Work scheduler
Enterprise Plan: $149 per seat/month billed only annually Ideal for Fortune 500 companies
It is possible to connect your favorite tools to LiveChat using integrations. This opens up a ton of new possibilities. For example, you can save leads in your Salesforce directly from chat or get more newsletter subscribers for your MailChimp mailing lists from the pre-chat survey. Some integrations allow the use of certain tools or services straight from the LiveChat app.
They are categorized in various types:
live chat – analytics integrations (Google Analytics, Woopra, Mixpanel, Kissmetrics, Google Tag Manager, Cx Moments) WhatConverts, PlayVox, Segment, Stratifyd, Trigerbee)
live chat – chatbots integrations (BotEngine)
live chat – CMS integrations (WordPress, Weebly, WHMCS, Squarespace, 1&1, GoDaddy Go Central, Tumblr, Adobe Business Catalyst, Drupal, Webflow, Elevio, HelpMonks, Unbounce, Instapage, Leadpages, Wishpond, Jimdo, Joomla!, Landingi)
live chat – contact management integrations (FullContact, TalkDesk)
live chat – help desk integrations (KnowledgeBase.ai, Zendesk, Freshdesk, Jira Service Desk, ProProfs)
live chat – invoicing integrations (Pagato, Freshbooks)
live chat – social media integrations (Facebook, Google+, Twitter)
live chat – messaging platforms (Facebook Messenger, Twilio SMS)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, Pizza Hut, CBS
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
This software is a full-featured live chat and help desk solution for customer service and support. It is web-accessible, making it an attractive addition to your tech stack. What’s more, it has website traffic monitoring to ensure that agents provide contextualized assistance.
Almost as important as functionalities and user support quality are pricing options given by Sayint and LiveChat. While pricing should not be the only aspect it’s without a doubt an important thing to think about. You should try to find a flexible pricing package that can be matched with your team size and easily scaled up if your team develops. Be sure that you don’t pick packages that have advanced features that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can frequently count on discounts. You should also check out a free trial or demo of every service to spend at least some time using it. It’s a valuable experience that doesn’t need you to pay any money and provides you with a reliable overview of what it’s like to work with Sayint and LiveChat.
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