Salesforce Field Service Lightning

NOAWARDS
YET
Pricing:
Starting from $50
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Push notifications
- Automatic real-time updates
- Day view
- Guided instructions
- Centralized knowledge hub
- Collaboration
- Contact database
- Service reports
- Barcode scanner
- Service contracts
- Maintenance plans
- Offline priming sync
- Customized mobile app
- Polygon mapping
- Routing
- Dispatching
- One-click scheduling optimization
- Crew scheduling
- Return merchandise
- Authorizations
- Asset tracking & management
- Inventory management
- Work order management
- Contractor management
- Reporting & dashboards
- Service history tracking
- Field payment collection
- Native Android and iOS apps
Pricing Info
Pricing Info
For Managers/Employees
Mobile Employees
- Enterprise – $150/user per month (billed annually)
- Unlimited – $300/user per month (billed annually)
Dispatchers
- Enterprise – $150/user per month (billed annually)
- Unlimited – $300/user per month (billed annually)
Field Service Lightning Plus
- Enterprise – $200/user per month (billed annually)
- Unlimited – $350/user per month (billed annually)
For Contractors
- Contractor – $50/user per month (billed annually)
- Contractor Plus – $75/user per month (billed annually)
Integrations
Integrations
Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A field management solution designed to connect the in-office personnel with the field-based workforce. To that end, it provides smart and fast delivery of information within the platform. This removes the need for constant phone calls, thus making fieldwork more efficient.
Company Email
Contact No.
Company's Address
The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Device Tracking That Enables You to Compete Well and Stay Compliant
- Record, Track, and Report on Chemical And Material Usage
- User-Friendly Scheduling
- Integrated Mapping
- Quick Routing of Jobs
- Work Order Management
- GPS Tracking Plus Route Monitoring and Optimization
- Seamless Document Management with Integrated E-Signature
- Built-In CRM
- Automated SMS Messaging
- Notes and Notifications
- A Mobile App Optimized For Field Use
- Stripe Integration
Pricing Info
GorillaDesk offers two SMB and enterprise pricing plans for all users to choose from. You can scale the plan of your choice depending on the number of schedules you have and as your field service grows. Here are the details:
Basic (Only For 1 Schedule)
- $49/mo. – billed monthly
- $588/yr. – billed annually
- Delivers all the essential features and tools you need for streamlining your field service business
- Unlimited Number of Admin Users/Staff
- Android and iOS App
- Built-In CRM
- Mapping and Routing
- Estimation, Invoicing, and Work Order Management
- Integration with Stripe
- Process Online Payments
- Send Late Payment Reminders
- Drag-and-Drop Job and Appointment Scheduling
- Automated Messaging
- SMS Communication
- Material Usage and Application Monitoring
- Generate Over 20 Reports
- Push Notifications
- Unlimited Phone and Chat Support
Pro (Only For 1 Schedule)
- $99/mo. – billed monthly
- $1,188/yr. – billed annually
- Access additional features to get your team connected, impress your clients, and make your business well-organized
- Unlimited Number of Admin Users/Staff
- Android and iOS App
- Built-In CRM
- Mapping and Routing
- Estimation, Invoicing, and Work Order Management
- Integration with Stripe
- Process Online Payments
- Send Late Payment Reminders
- Drag-and-Drop Job and Appointment Scheduling
- Automated Messaging
- SMS Communication
- Material Usage and Application Monitoring
- Generate Over 20 Reports
- Push Notifications
- Stripe Subscriptions
- Integrate Document Management
- Synchronize with QuickBooks Online
- Device Tracking
- GPS Tracking
- Create and Send Custom Invoices
- Custom Work Orders
- Unlimited Phone and Chat Support
Integrations
GorillaDesk supports direct integration with:
- Stripe
- QuickBooks Online
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Platinum Pest Control, Evergreen Environmental Services, Some Guys Pool Service
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A simple and leading field service management software solution to leverage their business operations smartly and smoothly, leave their clients with a good impression, and focus on attaining business growth.
Company Email
Contact No.
Company's Address
GorillaDesk LLC
Boca Raton, Florida
USA
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Please note that even though both Salesforce Field Service Lightning and GorillaDesk may offer an outstanding array of features each app may be designed for a different company size. If you are analyzing various solutions you should focus on a company size they are meant for. Some functionalities could scale up well for large enterprises but if you run a small or medium company it’s frequently more sensible to avoid paying for complex functionalities that you may never use.
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