What is better RingEX or CloudTalk? Finding the best Communications Software product is all about evaluating different solutions and determining the top software for your specific needs. Our unique algorythm provides you with a fast look at the general rating of RingEX and CloudTalk. For general quality and performance, RingEX scored 9.0, while CloudTalk scored 8.5. On the other hand, for user satisfaction, RingEX earned 96%, while CloudTalk earned 100%.
Below it's also possible to look at their functions, terms, plans, etc. to see which software will be more suitable for your needs. An important feature to evaluate is if the application lets you to toggle on/off limitations on various types of users to limit the exposure of any critical business data.
Those of you who don't have much time or would like to get a Communications Software suggestion from our team might want to investigate these top choices for the current year: Slack, monday.com, RingCentral.
Consolidates your phone, messages and video in one platform for a seamless communication experience within your organization. RingCentral Office also suits sales calls and other external activities.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
If you continue having doubts about which software will work best in your case it may be a good idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular every service is and how large is its online presence. For instance, in case of Facebook RingEX has 0 likes on their official profile while CloudTalk profile is liked by 206 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
