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Compare Review Camp vs EngageBay

What is better Review Camp or EngageBay? When you compare Review Camp and EngageBay, you can actually see which CRM Software product is the more suitable option. This ensures that your organization can get the most productive and effective program. You can check the details, like available tools, prices, plans offered by each vendor, offer conditions, and many more

We also let you check their all round scores to know which one looks to be better. Review Camp has 5.0 points for overall quality and 79% rating for user satisfaction; while EngageBay has 8.9 points for overall quality and 100% for user satisfaction. Likewise, you can also check which software company is more dependable by sending an email request to both and find out which vendor replies without delays.

If you need to quickly identify the more reliable Customer Experience Management Software according to our experts we advise you check out one of these solutions: Yotpo, Zendesk, SoGoCX.

NOAWARDS
YET

SmartScore™

OUR SCORE 5.0

User Satisfaction

CUSTOMER EXPERIENCE 79%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • SEO boost
  • Action management
  • Email marketing
  • Real-time monitoring
  • Reporting
  • Survey management
  • Multi-channel collection
  • Dashboard
  • Sentiment analysis
  • Website integration
  • Social media integrated
  • Mobile friendly
  • Multiple review
  • Prevent negative reviews
  • Stop service issues
  • MailChimp integration
  • 99.99% uptime
  • Customized offers
  • Customized cards

Pricing Info

Review Camp offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Base Package – $99/month (starting package)

  • Branded URL
  • Branded review page
  • Mobile-friendly
  • 100% up-time
  • SEO boost
  • Increased revenue
  • Superior support
  • Get more reviews
  • One-time setup/training
  • 250 branded review cards

Widget Package – By quote

  • Increased website conversion
  • Review stream to website
  • Review funnel on website
  • Review-Us button on website
  • Staff logins
  • Email signature snippets
  • QR code generator

Reporting Suite – By quote

  • Automated reporting
  • On-demand report
  • Free competitor report
  • Ultimate reputation visibility
  • Staff logins

Marketer Package – By quote

  • Upload email list
  • Drip campaigns
  • Instant email reviews request
  • Social media integration
  • Real-time review alerts
  • SMS/text customers
  • Staff logins

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yes Plumbing, FineTune Auto Service, Bright Green

Integrations

At the moment, Review Camp offers a streamlined integration with MailChimp.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Review Camp is a management software that was fabricated to furnish all types of businesses with virtuous tools for supercharging their online reviews.

Company Email

support@review.camp

Contact No.

Company's Address

Las Vegas, NV
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales and Markeiting Automation
  • Autoresponders
  • Double opt-in
  • Segmentation
  • GDPR Compliant
  • Simple designer
  • Contact Management
  • Facebook Ads
  • Analytics
  • Ticketing Management
  • Triggers
  • Email templates
  • A/B Testing
  • Email sequences
  • Automation
  • CRM
  • Deals
  • Pipeline Management
  • Appointments
  • Email Marketing
  • Social Media Engagement
  • Email Sequences
  • Web Forms
  • Landing Pages
  • Live Chat
  • Products
  • Proposals

Pricing Info

EngageBay offers the following basic and enterprise pricing packages:

Free – $0/month

  • 1,000 contacts
  • 1,000 branded emails per month
  • Lists
  • Email Marketing
  • Lists
  • Email Marketing
  • Sequences
  • Contact Management
  • Ticketing Management
  • Lead Grabbers
  • Forms
  • Facebook Ads
  • Social Media
  • 20GB File Storage
  • Email & Chat Support

Basic – $14.99/month or $11.99/month (annual) or $8.99/month (biennial)

  • 15,000 contacts
  • 10,000 branded emails per month
  • Lists
  • Email Marketing
  • Sequences
  • Contact Management
  • Ticketing Management
  • Lead Grabbers
  • Forms
  • Facebook Ads
  • Social Media
  • 2GB File Storage
  • Email & Chat Support

Growth – $49.99/month or $39.99/month (annual) or $29.99/month (biennial)

  • 10,000 contacts
  • 25,000 branded emails per month
  • Lists
  • Lead Scoring
  • Email Marketing
  • Lead Nurturing
  • Marketing Automation
  • Contact Management
  • Ticketing Management
  • Lead Grabbers (Web Popups)
  • Forms
  • Facebook Ads
  • Social Media
  • Landing Pages
  • Auto Responders
  • Custom Fields
  • Email Templates
  • 5GB File Storage
  • Email & Chat Support

Pro – $79.99/month or $63.99/month (annual) or $47.99/month (biennial)

  • Unlimited contacts
  • 50,000 branded emails per month
  • Lists
  • Lead Scoring
  • Email Marketing
  • Lead Nurturing
  • Marketing Automation
  • Contact Management
  • Ticketing Management
  • Lead Grabbers (Web Popups)
  • Forms
  • Facebook Ads
  • Social Media
  • Landing Pages
  • Custom Landing Page Designer
  • Sub Domain Support for Landing Pages
  • Auto Responders
  • Custom Fields
  • Email Templates
  • Custom Email Template Designer
  • Analytics
  • A/B Testing
  • 20GB File Storage
  • Phone Call Support
  • Dedicated Account Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Panama Partners, Growth Robotics

Integrations

EngageBay integrates with the following business systems and applications:

  • Zapier
  • QuickBooks
  • WordPress
  • Xero
  • Twilio
  • Office 365
  • Google Contacts and Calendar
  • Stripe
  • SendGrid
  • Mailgun
  • Mandrill
  • Xero

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.

Company Email

support@engagebay.com

Contact No.

Company's Address

EngageBay Inc.
255 Verano Way
Mountain House, CA, 95391
USA

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

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Comparision

No CRM Software will manate to cover all the requirements of a business. Even though main functionalities of Review Camp and EngageBay should matter you should also thoroughly explore the integrations supported by each software. In many cases you will already be using some other B2B software in your company and it’s always wiser to select solutions that integrate well with each other. That way you will be able to be certain of an effortless exchange of information between your teams and apps, which can significantly reduce time devoted to migrating between one service and the next.

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