What is better Boomtown or Acquire? When you need an effective Customer Support Software product for your company you need to invest time and assess several solutions. It doesn’t have to be challenging, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a brief idea how each product performs. For example, on this page you can find Boomtown’s overall score of 8.0 and compare it against Acquire’s score of 8.5; or Boomtown’s user satisfaction level at N/A% versus Acquire’s 99% satisfaction score.
The evaluation can help you identify the strengths and weaknesses of each software, and make up your mind on which one matches your requirements better. Beyond the main features, the software that is easy to understand and use is always the better choice.
In case you you need to quickly identify the best according to our experts we advise you check out the following products: .
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
No Customer Support Software will manate to cover all the needs of a company. Though core features of Boomtown and Acquire are important you should also carefully study the integrations offered by a given product. Very often your team will already be making use of various kinds of SaaS software in your company and it’s much wiser to select solutions that integrate well with one another. With that approach you will be able to ensure an effortless transfer of data between your teams and services, which can considerably reduce time spent on migrating between one software and the next.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
