Voyced
NOAWARDS
YET
Pricing:
Starting from $8.08
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
QueueMetrics-Live Comparisons
Popular QueueMetrics-Live Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Logging
- Virtual Call Center
- Web Conferencing
- Call Parking
- Encryption
- Call Monitoring
- Call Routing
- Employee Directory
- Mobile Access
- IVR and Voice Recognition
- Ring Groups
- Unified Communications
- Voice Mail
- SIP Trunking
- Virtual Extensions
- Audio and Video Conferencing
- Call Recording
- PSTN Forwarding
- Toll-Free Numbers
- Call Transfer
- Voice Quality Enhancement
- Multiple Scripts
- Phone Key Input
- Voice Customization
- Caller Identification
- Contact Management
- File Transfer
- Fax Management
- Multi-User Collaboration
- Automatic Fail-over Routing
- Call Data Records
- Caller ID
- International Numbers
- Multiple DID Options
- Instant Retrieval
- On-Demand Recording
- Scheduled Recording
- Archiving
- Inbound Reporting
- Outbound Reporting
Pricing Info
Voyced offers quote-based pricing based on the country of origin and the services required. Interested users can contact the vendor for the specific pricing details.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unicef, Slovanet, United Nations
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Voyced is a voice over internet protocol (VoIP) software that was developed with the intention of offering options for telecommunications to both individuals and businesses.
Company Email
newsletter@voyced.eu
Contact No.
Company's Address
Voyced Ltd.
7 Bell Yard, London WC2A 2JR
United Kingdom
Voyced Comparisons
Popular Voyced Alternatives
The services examined on this page are merely a sliver of our full Communications Software category and you should keep in mind that there might be more desirable alternatives out there. If you would like to make sure you make the optimal decision for your company we strongly encourage you to compare more software first. It may also be a good idea to study our top 10 Communications Software list to learn which apps are now the highest-ranking ones and dominate the market.
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