What is better QueueMetrics-Live or Firework? It’s a good idea to use our scoring system to give you a general idea which Communications Software product is more suitable for your company. For overall product quality, QueueMetrics-Live attained 8.0 points, while Firework gained 8.1 points. At the same time, for user satisfaction, QueueMetrics-Live scored N/A%, while Firework scored 99%.
Specifics of their features, tools, supported platforms, customer service, and more are given below to provide you with a more correct assessment. Don’t forget to purchase only the functions that you need so you don’t waste resources for functions that are unnecessary.
In the event you have to quickly decide on the top VoIP Software according to our review team we suggest you take a look at one of these solutions: RingCentral, Slack, 8×8 VoIP Phone Service.
QueueMetrics-Live integrates with the following business systems and applications:
Asterisk PBX
Wombat Dialer
CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Firework SMB and enterprise pricing details are available only upon request. Contact the vendor for more information about the following plans they offer:
Starter – By quote
Up to 500k short video views/month
Video email embed
In-video checkout
Up to 100k livestream mins/month
Livestream simulcast to social
Livestream multi-host
Email embed
In-video checkout
Livestream hosts
One monitored LS included
Web integration
Same day responses
Media amplification of livestreams (End-to-end media execution, campaign based)
All the data, details and opinions that we provided in this comparison were collated from official vendor pages, marketing materials available online, real-life experience from real customers as well as our personal hands-on use of each software by a professional reviewer. We pay a lot of attention to extensively test every service, therefore we not only test it internally, but we also compare our observations with experiences of other people from the B2B community.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
