What is better Quantum Metric or Client Heartbeat? It’s easy to our scoring system to help you get a general idea which Customer Experience Management Software product is will work better for your company. For overall product quality, Quantum Metric earned 8.0 points, while Client Heartbeat gained 8.6 points. At the same time, for user satisfaction, Quantum Metric scored 99%, while Client Heartbeat scored 84%.
Details about their characteristics, tools, supported platforms, customer support, plus more are given below to provide you with a more correct analysis. Don’t forget to choose only the tools your company needs so as not to waste resources for functions which are redundant.
At the moment, the best services in our Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
Quantum Metric offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Premium – $5,500/month
Up to 1M Sessions per Month
Up to 10 Users
Deep Analytics
30 Day Historical Replay Storage
Full Machine Intelligence
SaaS Deployment
Enterprise Plus – By quote
Custom Sessions
Unlimited Users
Deep Analytics
As Needed Historical Replay Storage
Full Machine Intelligence
SaaS or On-Premise Deployment
Aside from the above-mentioned plans, Quantum Metric has a no-cost Start plan. For more information regarding the free SaaS package, request for an evaluation invitation.
Quantum Metric’s API allows it to integrate with A/B/n testing programs like Oracle Maxymiser and NPS/CES survey solutions such as Qualtrics and OpinionLab.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Quantum Metric is a unique customer management software powered by Big Data and machine intelligence.
Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
In the event you continue having doubts about which software will perform best in your case it may be a sound idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular each software is and how extensive is its online presence.For instance, if you analyze Quantum Metric LinkedIn profile you’ll see that they are followed by 210 users. In case of Client Heartbeat the number of followers on their LinkedIn page is 216.
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