Client Heartbeat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Machine Intelligence
- Big Data Insights
- Statistical Analysis
- Struggle Scanning
- Frustration Detection
- Application & System Errors Detection
- User Experiences Scanning
- Customer Replay Session
- Product Integration
- Correlation Engine
- Automatic Events Capture
- No-Tagging Analysis
- User Experiences Upgrade
- Form Analytics
- Client Interactions Capture
- Call Center Integration
- Third-Party Integration
Pricing Info
Pricing Info
Quantum Metric offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Premium – $5,500/month
- Up to 1M Sessions per Month
- Up to 10 Users
- Deep Analytics
- 30 Day Historical Replay Storage
- Full Machine Intelligence
- SaaS Deployment
Enterprise Plus – By quote
- Custom Sessions
- Unlimited Users
- Deep Analytics
- As Needed Historical Replay Storage
- Full Machine Intelligence
- SaaS or On-Premise Deployment
Aside from the above-mentioned plans, Quantum Metric has a no-cost Start plan. For more information regarding the free SaaS package, request for an evaluation invitation.
Integrations
Integrations
Quantum Metric’s API allows it to integrate with A/B/n testing programs like Oracle Maxymiser and NPS/CES survey solutions such as Qualtrics and OpinionLab.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Quantum Metric is a unique customer management software powered by Big Data and machine intelligence.
Company Email
Contact No.
Company's Address
16055 Old Forest Point #302
Monument, CO 80132
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Custom Surveys
- Periodic Surveys
- Recommended Questions
- Quick Filter
- At Risk Customer Alerts
- Company and Customer Trends
- Company Reports
- Industry Benchmarks
- Testimonials
- CRM Integration
- Automatic Followups
- Social Sharing
- Automatic Reminders
Pricing Info
Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
Basic – $29/month
- Unlimited Surveys
- 1 User
- 50 Contacts
- Company Branding
Gold – $59/month
- All Basic features
- 5 Users
- 500 Contacts
- CRM syncing/API access
Platinum – $89/month
- All Gold features
- 10 Users
- 1000 Contacts
- 3 Sub Accounts
- Concierge Support
Enterprise – $449/month
- All Platinum features
- 50 + Users
- 10,000 + Contacts
- 10 Sub Accounts
Integrations
Client Heartbeat integrates with the following business systems and applications:
- Salesforce Sales Cloud
- Autotask
- Seamless Docs
- ConnectWise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JBS Bookkeeping, Effective IT, Dorks Delivered
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Client Heartbeat is a customer survey tool that monitors customer satisfaction to intelligently identify how happy or unhappy your customers are.
Company Email
Contact No.
Company's Address
Brisbane, Australia
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Both Quantum Metric and Client Heartbeat were evaluated by a panel of reliable B2B experts who prepared a thorough study of all important aspects of each solution. Their final rating was prepared using our unique SmartScore system that provides an individual partial score to each factor including: main features, customer support, mobile support, security, client satisfaction as well as market presence. We realize useful features are not the only aspect crucial to a company so we make sure we pay attention to all aspects of a service prior to calculating its final rating.
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