What is better Quantum Metric or Alchemer? Getting the most effective Customer Experience Management Software product is all about comparing different solutions and determining the top program for your specific needs. Our exclusive algorythm provides you with an instant look at the general rating of Quantum Metric and Alchemer. For total quality and performance, Quantum Metric scored 8.0, while Alchemer scored 9.6. On the other hand, for user satisfaction, Quantum Metric earned 99%, while Alchemer earned 94%.
Below you can also verify their features, terms, plans, etc. to find out which application will be more appropriate for your company. One critical feature to evaluate is if the application lets you to enable/disable permissions on various types of users to secure any sensitive business data.
We are aware that not all people have the time to test dozens of different solutions, so we created a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
Quantum Metric offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Premium – $5,500/month
Up to 1M Sessions per Month
Up to 10 Users
Deep Analytics
30 Day Historical Replay Storage
Full Machine Intelligence
SaaS Deployment
Enterprise Plus – By quote
Custom Sessions
Unlimited Users
Deep Analytics
As Needed Historical Replay Storage
Full Machine Intelligence
SaaS or On-Premise Deployment
Aside from the above-mentioned plans, Quantum Metric has a no-cost Start plan. For more information regarding the free SaaS package, request for an evaluation invitation.
Quantum Metric’s API allows it to integrate with A/B/n testing programs like Oracle Maxymiser and NPS/CES survey solutions such as Qualtrics and OpinionLab.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Quantum Metric is a unique customer management software powered by Big Data and machine intelligence.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Every time you pick a service that you are sure will work best for your team you shouldn’t just focus on what experts have to say about it. In many cases personal experience with the product will vary, depending on your own preferences and needs. This is why in our reviews we also provide our User Satisfaction Rating for each solution to give you a quick overview of how real users of Quantum Metric and Alchemer evaluate their contact with the product. Our system is based on complex analysis of product mentions on other sites, social media as well as blogs, so you are going to obtain a comprehensive and reliable overview of what other users think about each product. In this case Quantum Metric has a total satisfaction rating at 99% while for Alchemer 94% of people say they had a positive experience with it.
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