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Compare ProntoForms vs Canvas

What is better ProntoForms or Canvas? If you’re getting a tough time picking the right Forms Automation Software product for your circumstances, we suggest that you compare and contrast the available software and discover which service offers more advantages. In particular, here you can compare ProntoForms (overall score: 9.4; user rating: 96%) vs. Canvas (overall score: 8.3; user rating: 94%) for their overall performance.

You can also see which one provides more functions that you need or which has more flexible pricing plans for your current situation. Working with a clear table to compare their features will significantly increase the odds of obtaining the appropriate product for your company. Look closely at other factors of the software for example ease-of-use, flexibility, scalability, and pricing options.

We are aware that not all companies have the time to examine dozens of different solutions, so we created a list of suggestions that you may find useful. Our top selections for the Forms Automation Software category are: ProntoForms, JotForm, Pardot.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Mobile Forms App features

  • Offline work mode
  • Market-leading data input options
  • Native OS user interface (iOS, Android, Windows 10)
  • In-app branding and customization
  • Sections / Repeatable sections / Conditional sections
  • Conditional logic
  • Auto-populate forms with data from cloud or back-office systems
  • Data source filter and search
  • Rich Photo/Sketch: multiple images, drawing tools, zoom-in/out, thumbnail summary, picture quality/size, stamp form data on images
  • Date/time/duration controls & calculations
  • Barcode & QR code scanning
  • Click-to-Call, Click-to-SMS, Click-to-Email, Click-to-Web, Click-to-PTT, contact directory
  • Form Summary (with share/print options)

Integrations & Workflow features

  • Out-of-the-box support for numerous cloud services and back-office systems
  • Business document output support: PDF, MS Word, HTML, plain text, calendar event (iCal), business card (vCard)
  • Customizable data file output support: CSV, JSON, XML, plain text
  • Dispatching: via API, via Portal, bulk dispatch, image dispatching
  • Custom Filters on data destinations/integrations
  • Dispatch destination (Mobile to Mobile workflows)
  • SMS notifications
  • Form to email

Analytics & Reporting features

  • Data Output options: PDF, Word, CSV, HTML, XML, JSON, Business Card, Event invitation, Custom DREL
  • Data record listing & filtering
  • Form submission charts (via web-portal)
  • Online viewing of PDFs
  • Visual mapping of data record submission locations
  • Custom PDF/Word document output formatting (fee applies)
  • Unlimited analytics data storage
  • Data export (manual or scheduled)
  • Data export filters
  • Advanced Analytics – Data management service
  • Advanced Analytics – Interactive dashboards and reports access
  • Advanced Analytics – Scheduled reports pushed via email
  • Advanced Analytics – Report authoring
  • Advanced Analytics – Dashboard authoring

Pricing Info

Available plans:

Essentials – $15/user/month

  • Advanced data collection
  • Simple business logic
  • Simple outputs and integrations
  • Multi-platform
  • Offline functionality

Advanced – $45/user/month

  • Advanced conditional logic
  • Advanced integrations
  • Advanced outputs
  • Multi-depths, higher usage limits

Enterprise

– Request a quote

  • Single sign-on & advanced security
  • Advanced input controls
  • Advanced form management
  • Unrestricted usage

*Each user represents a ProntoForms activated mobile device. Monthly subscription price based on annual contract.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Halliburton, Toshiba, Amtrak

Integrations

ProntoForms integrates with a variety of business systems and applications: Pre-Built Enterprise Integrations:

  • FTP
  • HTTP GET
  • HTTP File Upload
  • HTTP POST / PUT
  • Template-Driven HTTP
  • WebDav
  • Sharepoint

Pre-Built Cloud Integrations:

  • Box
  • Dropbox
  • Evernote
  • ShareFile
  • Geotab
  • Google Sheets
  • Google Cloud Print
  • Google Contact
  • Google Drive
  • QuickBooks Online
  • SalesForce
  • ServiceMax
  • Sharepoint
  • Microsoft OneDrive
  • Microsoft Sites Document Library
  • Zendesk
  • Salesforce Custom Object
  • Amazon Cloud

ProntoForms also offers REST API that make it possible to integrate it with virtually any back-end system, including large enterprise systems, e.g. SAP, Oracle, as well as proprietary in-house systems. Supported features include form dispatching, data source updates, form document, data retrieval, user management and many more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ProntoForms is the winner of our Expert's Choice Award. It offers mobile and customizable forms for companies that make it easy for remote workers to collect data.

Company Email

sales@prontoforms.com

Contact No.

Company's Address

2500 Solandt, Suite 250
Ottawa, Ontario K2K 3G5
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Drag-and-drop app builder
  • PDF designer
  • Bar code scanning, e-signatures, image capture
  • Mobile payments, e-signatures
  • GPS, calculations
  • Database upload
  • Job assignment
  • Workflow management
  • Folders
  • Apps and data by department
  • LDAP/Active Directory integration
  • Business insights
  • Canvas API and web services
  • Reference data
  • Data editing
  • Searchable data
  • Integration with major cloud storage services

Pricing Info

Canvas offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Startups: $30/user/month (billed annually)

  • Basic email and chat support for 1-5 users
  • Canvas App for iOS, Android & Windows PC
  • Offline Access
  • Unlimited Data Storage and Exporting
  • 3rd Party Cloud Integration

Growing businesses: $40/user/month (billed annually)

  • Startup features plus:
  • Dedicated Support Representative
  • Mobile and Web Editing
  • Dispatch
  • Custom submission status
  • HIPAA Compliance
  • Priority Email and Chat Support
  • Phone Support

Professional: $50/user/month (billed annually)

  • Priority Phone Support
  • Dispatch Scheduling
  • Workflow
  • Canvas API Access
  • Folder Functionality
  • Department Functionality
  • Advanced Password Management
  • Canvas Business Insights

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Cumberland Farms, Plymouth Electric Inc., Mom Brands

Integrations

Canvas integrates with the following business systems and applications:

  • Canvas Webservices API (based on REST)
  • Google Drive
  • Dropbox
  • Box
  • Evernote
  • Salesforce
  • 500+ Zapier integrations (QuickBooks, Zendesk, SQL Server, FreshBooks, MailChimp, Slack, One Drive, AWS, Google Calendar and Sheets, Basecamp, and QuickBase)

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Software for replacing inefficient paperwork with Mobile apps and forms using drag-and-drop App builder without prior experience in programming.

Company Email

support@gocanvas.com

Contact No.

Company's Address

11911 Freedom Drive, Suite 850
Reston, VA 20190
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Product Comparisons

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It may not always be sufficient to simply compare ProntoForms and Canvas against each other. While reliable features, pricing and customer experience are all important and should be included when making a final choice, you should also pay attention to the recognition and awards won by each software. Frequently a less known app may turn out to be an amazing choice that was distinguished with industry awards such as our Exceptional Customer Support Award which reveals that regardless of smaller market presence it’s a significant contender to the products that dominate the market.

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