Zonka Feedback
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Closed-loop Feedback
- Speech or DTMF Data Capture
- Pre-built Templates
- Enhanced Reporting
- Customer Sentiment Measurement
- Third-party Integration
- Quick Deployment
- Quick ROI
Pricing Info
Pricing Info
Pointel Survey360 SMB and enterprise pricing details are available only upon request. Contact the vendor for more information. A free demo is available.
Integrations
Integrations
Pointel Survey360 integrates with various apps such as Salesforce and Genesys.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pointel Survey360 is a closed-loop customer feedback tool for contact centers specifically created for businesses.
Company Email
contact@pointel.com
Contact No.
Company's Address
Pointel Inc.,
1941 Oak Tree Rd, Suite 104, Edison, NJ 08820,
USA
Pointel Survey360 Comparisons
Popular Pointel Survey360 Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Survey Builder
- Multiple Survey Question Types
- Feedback Form & Survey Templates
- Skip Logic & Branching
- White-Labeled Surveys
- Multi-Channel Surveys
- Survey Kiosk
- Offline Feedback Collection
- Team Collaboration
- Response Inbox
- Survey Alerts & Notifications
- Feedback Reports
- Multiple Locations & Chains
- Survey Device Tracking
- Integration
Pricing Info
Zonka Feedback offers various SMB and enterprise pricing plans for you to choose from, depending on what types of channels you want to use for getting feedback from customers and employees. Here are the details:
Tablets & Devices
- Collect feedback using Android and iOS devices
Starter – $39/month or $33/month (annual billing)
- 2 device licenses (collect an unlimited number of responses)
- 1 web user
- Unlimited surveys and questions
- Branded surveys
- Skip logic-enabled surveys
- Live reports & dashboards
- Mobile apps
- Survey app in offline & kiosk mode
- Export data
- Integrations via Webhooks & APIs
- Survey app in offline & kiosk mode
- Email alerts
- Weekly emailed feedback digests
Professional – $99/month or $83/month (annual billing)
- 5 device licenses (collect an unlimited number of responses)
- 2 web users
- All features in Starter Plan, Plus:
- SMS & Email notifications
- Daily, weekly, & monthly emailed feedback digests
- Comparative feedback reporting
- Multi-lingual survey support
Growth – $199/month or $166/month (annual billing)
- 11 device licenses (collect an unlimited number of responses)
- Unlimited web users
- All features in Professional Plan, Plus:
- Schedule reports
- Domain white-labeling
Enterprise – $349/month or $291/month (annual billing)
- 20 device licenses (collect an unlimited number of responses)
- Unlimited web users
- All features in Growth Plan, Plus:
- Dedicated account manger
Online, Email, & SMS
- Collect feedback online and send email and SMS surveys
Starter – $39/month or $33/month (annual billing)
- 750/month (online survey responses, emails, & SMS credits)
- 1 web user
- Unlimited surveys and questions
- Branded surveys
- Skip logic-enabled surveys
- Live reports & dashboards
- Mobile apps
- Survey app in offline & kiosk mode
- Export data
- Integrations via Webhooks & APIs
- Email alerts
- Weekly emailed feedback digests
Professional – $99/month or $83/month (annual billing)
- 3,500/month (online survey responses, emails, & SMS credits)
- 2 web users
- All features in Starter Plan, Plus:
- SMS & Email notifications
- Daily, weekly, & monthly email feedback digests
- Comparative feedback reporting
- Multi-lingual survey support
Growth – $199/month or $166/month (annual billing)
- 10,000/month (online survey responses, emails, & SMS credits)
- Unlimited web users
- All features in Professional Plan, Plus:
- Schedule reports
- Domain white-labeling
Enterprise – $349/month or $291/month (annual billing)
- 20,000/month (online survey responses, emails, & SMS credits)
- Unlimited web users
- All features in Growth Plan, Plus:
- Dedicated account manger
Multi-Channel
- Use all supported channels to take feedback (tablets, online, email, & SMS)
Professional – $99/month or $83/month (annual billing)
- 2 device licenses (collect an unlimited number of responses)
- 750/month (online survey responses, emails, & SMS credits)
- 1 web user
- Unlimited surveys and questions
- Branded surveys
- Skip logic-enabled surveys
- Live reports & dashboards
- Export data
- Mobile apps
- Survey app in offline & kiosk mode
- Integrations via Webhooks & APIs
- SMS & Email notifications
- Daily, weekly, & monthly email feedback digests
- Comparative reporting
- Multi-lingual survey support
Growth – $249/month or $208/month (annual billing)
- 5 device licenses (collect an unlimited number of responses)
- 5,000/month (online survey responses, emails, & SMS credits)
- All features in Professional Plan, Plus:
- Schedule reports
- Domain white-labeling
Enterprise – $499/month or $416/month (annual billing)
- 15 device licenses (collect an unlimited number of responses)
- 15,000/month (online survey responses, emails, & SMS credits)
- All features in Professional Plan, Plus:
- Dedicated account manager
Enterprise Plus – $999/month or $833/month (annual billing)
- 40 device licenses (collect an unlimited number of responses)
- 40,000/month (online survey responses, emails, & SMS credits)
- All features in Enterprise Plan
Integrations
Zonka Feedback can be integrated with other systems, applications, and tools via APIs, Webhooks, and Zapier.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Apple, PayPal, WeWork
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zonka Feedback is a survey solution that lets you collect and handle feedback and survey responses from customers and employees across multiple channels.
Company Email
hello@zonkafeedback.com
Contact No.
Company's Address
Zonka Technologies Pvt. Ltd.
1st Floor, Plot no. 55 P, Extension,
Sector 44, Gurugram,
Haryana 122003,
India
Zonka Feedback Comparisons
Popular Zonka Feedback Alternatives
The software examined on this page are only a small sample of our complete Survey Tools category and you should remember that there may be better alternatives available. If you want to ensure you make the best possible choice for your business we strongly suggest that you try out more solutions first. You may also want to study our top 10 Survey Tools ranking to learn which services are now the highest-ranking ones and dominate the market.
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