SurveySparrow
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Closed-loop Feedback
- Speech or DTMF Data Capture
- Pre-built Templates
- Enhanced Reporting
- Customer Sentiment Measurement
- Third-party Integration
- Quick Deployment
- Quick ROI
Pricing Info
Pricing Info
Pointel Survey360 SMB and enterprise pricing details are available only upon request. Contact the vendor for more information. A free demo is available.
Integrations
Integrations
Pointel Survey360 integrates with various apps such as Salesforce and Genesys.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pointel Survey360 is a closed-loop customer feedback tool for contact centers specifically created for businesses.
Company Email
contact@pointel.com
Contact No.
Company's Address
Pointel Inc.,
1941 Oak Tree Rd, Suite 104, Edison, NJ 08820,
USA
Pointel Survey360 Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Email shares
- Unlimited questions per survey
- Advanced skip logic
- Display logic
- Classic and chat-like survey interfaces
- File upload capability
- Automatic save and resume for respondents
- Multi-lingual survey support
- Customizable survey redirect options
- Multiple ‘Thank You’ pages for varied responses
- Use of variables/hidden fields for personalized surveys
- Scoring system for quizzes and assessments
- Interactive quizzes and assessments
- Expressions/formula field for complex calculations
- 360-degree feedback collection
- NPS Workflows, Trends & Dashboards, Sentiment Analysis, and Word Cloud for comprehensive analysis
- Robust contact management
- Multi-channel survey distribution
- Custom design and white-labeling options
- Detailed response management
- Comprehensive reports and insights
- Password-protected surveys for security
- Omnichannel experience management
- Real-time analytics and reporting
- Integration with CRM and marketing tools
- Automated workflows for efficient survey management
- API access for custom integrations
Pricing Info
Pricing starts at $19/month for the basic plan. Pricing can also be customized based on your specific needs.
SurveySparrow’s Flexible and Customized Pricing Approach
SurveySparrow has evolved its pricing strategy to focus on flexibility and customization, catering to the unique needs of both small businesses and large enterprises. Instead of fixed pricing plans, they now offer a personalized quote system to ensure that each customer receives a pricing structure that aligns perfectly with their specific requirements and usage scale.
Personalized Quote System
- Customized Pricing: SurveySparrow invites potential customers to request a personalized quote, ensuring that the pricing aligns with their individual needs, scale of use, and specific features required.
- Tailored to Your Needs: Whether you’re a small business or a large enterprise, SurveySparrow’s team will work with you to understand your survey needs and usage patterns, providing a pricing plan that fits your scenario.
- Flexible Solutions: The focus is on offering scalable solutions, whether you need basic survey functionalities or advanced features for extensive data collection and analysis.
Integrations
SurveySparrow offers the following native integrations:
- HubSpot
- Slack
- Intercom
- Salesforce
- MailChimp
- Rybbon
- Stripe
- Zapier
- Google Analytics
- Facebook Pixel
- Google Sheets
- AWeber
- Google Tag Manager
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Amazon, SAP, Deloitte
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A leading survey and feedback management software that lets you collect feedback naturally, gain insights, and make better decisions.
Company Email
support@surveysparrow.com
Contact No.
Company's Address
2345 Yale St FL 1
Palo Alto, CA 94306
SurveySparrow Comparisons
Popular SurveySparrow Alternatives
Please pay attention to the fact that while both Pointel Survey360 and SurveySparrow may provide a top quality set of features every app could be designed for a different business size. If you are analyzing various solutions you may want to pay attention to a business size they are aimed at. Specific features could scale up well for big enterprises but if you own a small or mid-sized company it’s usually better to refrain paying for complex features that you might never actually use.
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