Alchemer
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Closed-loop Feedback
- Speech or DTMF Data Capture
- Pre-built Templates
- Enhanced Reporting
- Customer Sentiment Measurement
- Third-party Integration
- Quick Deployment
- Quick ROI
Pricing Info
Pricing Info
Pointel Survey360 SMB and enterprise pricing details are available only upon request. Contact the vendor for more information. A free demo is available.
Integrations
Integrations
Pointel Survey360 integrates with various apps such as Salesforce and Genesys.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pointel Survey360 is a closed-loop customer feedback tool for contact centers specifically created for businesses.
Company Email
contact@pointel.com
Contact No.
Company's Address
Pointel Inc.,
1941 Oak Tree Rd, Suite 104, Edison, NJ 08820,
USA
Pointel Survey360 Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Advanced Survey Features
- Integrated Video Feedback Questions
- SMS Survey Distribution
- Survey Panels Services
- Data Analysis Tools
- Fully customizable reports
- Automatic Auto-response Email
- Alchemer University Digital Learning Platform
- Custom Survey URLs
- Email Distribution
- Mobile Survey
- Embeddable Survey
- Multiple Question Types
- Online Survey
- Offline Response Collection
- Social Media Integration
- Site Intercept Survey
- Question Branching
- Question Library
- Phone Survey
- Logic and Piping
- Templates
- Kiosk Survey
- Supports Audio/Images/Video
- Activated NPS Solution
- Risk Assessment Solution
- Employee Experience Solution
- Customer Experience for Sales
- Return-to-Work Solution
Pricing Info
- Unlimited surveys
- Unlimited questions
- Virtually unlimited responses (no extra charge!)
- 25 essential question types
- Data exports (CSV, PDF, PPT, XLS)
- Email support
- Everything in Collaborator, plus:
- Advanced question types
- Advanced reports (profile, longitudinal)
- Segment and filter reports
- Advanced logic and piping
- A/B split testing
- Email and phone support
- Disqualifications
- API access
- Everything in Professional, plus:
- Max diff
- Conjoint analysis
- Crosstab reports
- TURF reports
- Open-text analysis
- SPSS export
- R scripts
- Audio and video sentiment
- Image heatmap
- Data-cleaning tool
- Custom scripting
Integrations
Alchemer integrates with the following business systems and applications:
- Salesforce CRM software
- Slack
- Microsoft Dynamics CRM and ERP software
- Tableau Business Intelligence (BI) and reporting software
- Microsoft Power BI software
- HubSpot
- MailChimp
- LRS/LMS
- KnowledgeOwl
- ZenDesk
- SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Company Email
marketing@alchemer.com
Contact No.
Company's Address
Alchemer
168 Centennial Parkway Unit #250, Louisville, CO 80027
USA
Alchemer Comparisons
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In case you are still having second thoughts about which product will perform best in your case it may be a sound idea to analyze each service’s social metrics. These metrics are quite often a sign of how popular each app is and how extensive is its online presence. For example, in case of Facebook Pointel Survey360 has 754 likes on their official profile while Alchemer profile is liked by 7436 people.
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