What is better Pointel Dynamic Contact Center Manager or Adversus Dialer? There are lots of Customer Support Software products in the market today. The ideal way to find out which app fits your needs best is to check them side by side. As an example, here you can assess Pointel Dynamic Contact Center Manager and Adversus Dialer for their overall score (8.0 vs. 8.5, respectively) or their user satisfaction rating (N/A% vs. N/A%, respectively).
You can also review their individual modules and pricing stipulations as well as other helpful information below. When matching products make sure you analyze their corresponding advantages and mark their differences to get a clearer picture of both deals. Likewise, remember to assess other features like security, backup, usability, and customer support.
We realize that not all companies have the time to try out a large number of different products, so we created a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
Dynamic Contact Center Manager SMB and enterprise pricing details are available only upon request. You can contact the vendor for a tailored pricing information.
Adversus Dialer has a monthly and annual subscription plan. These enterprise pricing plans have the same features. You can also ask the vendor for a quote for their custom enterprise pricing. There is a free trial that you can check out before investing in the software. Here are more details on Adversus Dialer’s plans:
Monthly Plan – $100/user/month ($90 billed annually)
Predictive Dialing
Inbound Return Calls
Callbacks
Lead Information
Call Recording
Integrated Calendars
Automatic Email and SMS
Lead Journeys
Add or Delay Actions
Smart Filtration Reports
Create Multiple Branches
Add Unlimited Actions
Create Unlimited Data Fields
Edit Lead Data
Automatic Data Deletion Process
Segmentation tools
Access to KPIs
Data History
Automatic Reporting
Live Agent Activity
Live Campaign Performance
Listen to Active Calls
Benchmark Campaigns or Teams
Make Repeatable Tasks
User Administration
Customer Profiles
Project and Team Organization
Hide Private Data
Add Subcontractors
Data Import and Export
Third-Party Integration
Free telephony to Denmark (additional $50/user/month on annual billing)
Free Calls to EU, US, and Canada (additional $60/user/month)
Adversus offers integrations with CRM, marketing, automation, teamwork, and calendar apps. It likewise supports APIs and webhooks for other third-party integrations. Adversus integrates seamlessly with the following third-party systems:
Zapier
Plecto
Slack
Podio
Intra Manager
Office 365
Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intrum, OK, Atriumweb
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A web dialer and lead management tool that helps you optimize workflows and engage with contacts better.
When you choose a product that you think will work best for your team you shouldn’t only limit yourself to what reviewers have to say about it. Very often individual experience with the product may be different, depending on specific goals and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every solution to give you an immediate impression of how real users of Pointel Dynamic Contact Center Manager and Adversus Dialer rate their experience with the software. Our system is built around complex analysis of product mentions on other websites, social networks as well as blogs, so you are going to obtain a full and reliable landscape of what other clients think about every product. In this example Pointel Dynamic Contact Center Manager has a total satisfaction rating at N/A% while for Adversus Dialer N/A% of users claim they had an enjoyable experience with it.
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