What is better Plum Voice Hosted IVR or Zadarma? A good way to choose the right Communications Software product for your firm is to cross-check the solutions against each other. Here you can compare Plum Voice Hosted IVR and Zadarma and see their features compared contrastively to help you choose which one is the more effective product.
Likewise, you can compare their overall ratings, including: overall score (Plum Voice Hosted IVR: 7.4 vs. Zadarma: 8.5) and user satisfaction (Plum Voice Hosted IVR: N/A% vs. Zadarma: 94%). Browse through their differences and similarities and see which one outperforms the other. Similarly think about how your business will look like in the future; will your business outgrow the app in the next 3-5 years?
Currently, the top solutions in our Communications Software category are: Slack, monday.com, RingCentral.
Zadarma offers three phone system bundles, two of which have minimal enterprise pricing per month while the other is a free software though calls come at a per minute cost. The packages’ inclusions are outlined below to help you better decide the best for your company.
Standard – Free
Unlimited Calls to US & Canada
Calls to 20 Countries from $0.02/minute
Phone Numbers at $2.00
4 Concurrent Calls
30 Maximum Users & Devices
3 Extensions with Voice Recording
200 MB Storage for Call Recordings
3 Voice Menus within PBX
Per Second Billing of Outgoing Calls
Free Numbers Porting/Connection
1 Incoming Channel on External Phone Number
API
Free CRM Integration
Free Callback Widget
24/7 Customer Support
Office – $44.00/month or $39.00/month/annual billing
All Standard Features
500 Free Calls to 20 Countries
4 Virtual Phone Numbers
1 Toll-free Number
200 Toll-free Minutes
50 Maximum Users & Devices
8 Extensions with Voice Recording
2000 MB Storage for Call Recordings
5 Voice Menus within PBX
2 Incoming Channels on External Phone Number
1 Outgoing Channel on External Phone Number
Corporation – $88.00/month or $79.00/month/annual billing
All Standard Features
1000 Free Calls to 20 Countries
8 Virtual Phone Numbers
2 Toll-free Numbers
600 Toll-free Minutes
8 Concurrent Calls
100 Maximum Users & Devices
20 Extensions with Voice Recording
5000 MB Storage for Call Recordings
10 Voice Menus within PBX
4 Incoming Channels on External Phone Number
2 Outgoing Channel on External Phone Number
Please note that the rates indicated above are for the USA/Canada region only. For EU and Russian Federation rates, visit the website or call sales.
Zadarma’s API lets you integrate the service with your enterprise applications and to synchronize it with your CRM solutions and messaging like the following:
Zoho CRM
Slack
Salesforce
Facebook Messenger
Telegram Messenger
Bitrix24
For more information on supported systems, visit the website or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An internet-based phone system that is versatile and can be setup in minutes.
No Communications Software will be able to solve all the needs of a company. Though key functionalities of Plum Voice Hosted IVR and Zadarma are obviously a priority you should also thoroughly explore the integrations supported by every software. Very often you will already be using some other B2B software in your company and it’s definitely better to opt for products that integrate well with each other. With that approach you can ensure an effortless exchange of data between your teams and software used, which can significantly reduce time wasted on migrating between one service and the other.
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