What is better Pivotal CRM or Medallia Concierge? You can use our scoring system to give you a general idea which CRM Software product is more suitable for your company. For overall product quality, Pivotal CRM attained 8.0 points, while Medallia Concierge earned 8.0 points. Meanwhile, for user satisfaction, Pivotal CRM scored 100%, while Medallia Concierge scored N/A%.
Specifics of their characteristics, tools, supported platforms, customer service, etc. are available below to help you get a more correct assessment. Remember to choose only the features that you need to avoid wasting money for features that you won’t be using.
Our team put a lot of effort to prepare reviews of all popular CRM Software services that you can find on the market, but among them these three caught our special attention: Freshsales, Salesforce CRM, HubSpot Smart CRM.
Likewise, Pivotal CRM has an extensive API library that can be configured to integrate with almost any CRM system to streamline setup costs. The API also allows for integration of the CRM’s user details, case background, process linkage, email response synchronization, SSO and other standard CRM data fields.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AAA, ahlsell, AXA Insurance, Hammond Group, Manufacturers Association of Central New York
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce-, marketing- and service-integrated CRM for business of any size.
Almost as important as features and client support quality are pricing plans made available by Pivotal CRM and Medallia Concierge. Even though pricing should not be a deciding factor it’s surely a significant thing to consider. You should try to find a flexible pricing package that can be adjusted to your business size and effortlessly scaled up if your business grows. Be sure that you don’t pick pricing plans that include advanced tools that you won’t use and always try to get in touch with the vendor directly because big companies can usually benefit from special pricing. You should also try out a free trial or demo of every software to spend at least some time using it. It’s a useful experience that doesn’t require you to invest any money and offers a solid overview of what it’s like to work with Pivotal CRM and Medallia Concierge.
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