Compare OXON vs. GoldMine Premium

When choosing the appropriate CRM Software for your enterprise our recommendation is that you review the characteristics, rates, along with other crucial data about the product and vendor. Here, you can check the similarities and differences between OXON (overall score at 8.0 and user satisfaction at 97%) and GoldMine Premium (overall score at 7.6 and user satisfaction at 95%). You can also check out their unique details, like functions, plans, pricing, conditions, etc. Moreover, read the terms closely for information on hidden fees, including, installation, separate helpdesk support, upgrade fees, storage fees, and other similar charges. Our team put a lot of effort to review all popular CRM Software services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Pipedrive, HubSpot CRM, Insightly.
Compare

OXON

VS

GoldMine Premium

VS

OXON screenshot GoldMine Premium screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

7.6 ?

Client Experience

Client Experience

Client Experience

97% ?

Client Experience

95% ?

Pricing

Pricing

$39

$549

Pricing Model

Pricing Model

Monthly payment One-time payment | Quote-based
Complete Review

Complete Review

General Description

General Description

OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
GoldMine Premium Edition is a popular CRM tool for businesses of all sizes. The solution is powerful and yet easy to use and maintain.
Useful Links
Available Integrations

Available Integrations

OXON integrates with the following business systems and applications:

  • Salesforce
  • Zendesk
  • Genesys
  • Avaya
  • Microsoft Dynamics

GoldMine integrates with Office, Office 365, Outlook and ConstantContact for emails. Add-ons include Quotewerks (Quotes & Proposals) and MasterMine (pivot table reporting).

Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Popular Customers

Popular Customers

Synergy Audio Visual, Skyline, Blaser Swisslube, AB Orthodontics
Pricing Details

Pricing Details

Learn more about OXON pricing Learn more about GoldMine Premium pricing
Contact Email

Contact Email

info@oxontech.com contact@goldmine.com
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Company's Address

Company's Address

Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
5675 Gibraltar Drive, Pleasanton, CA 94588, United States
Languages Supported

Languages Supported

USA, UK, Canada, International USA, UK, Canada, Germany
Support Types

Support Types

Phone Live Support
Ticket Training
Phone
Ticket Training
Contact Phone

Contact Phone

+37-0643-03893 North America: 1-800-443-5457
Features

Features

OXON FEATURES

  • Inbound calls for customer service and support
  • Outbound calls for sales, marketing, and data collection
  • Productivity tools
  • Workforce management and optimization
  • Quality and customer experience management
  • Email
  • B2B sales platform
  • Security and Compliance
  • Web chat
  • Social media communications (Facebook and Twitter)

GoldMine Premium FEATURES

  • Analytics reports and knowledge base
  • Calendar and communication management
  • Campaign management
  • Complete CRM dashboards
  • Customer relationship and daily activity management
  • Customer service and support
  • Marketing automation
  • Microsoft Outlook and Office Integration
  • Relationship management
  • Sales and opportunity management
  • Social media integration
Cost Details

Cost Details

OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:

Business – €39/user/month

  • Inbound Campaigns
  • Centralized Database
  • Enhanced Caller ID
  • IVR – interactive voice recognition
  • Free Call Recording
  • Skill-based & Data-driven Routing Using Full Context
  • Virtual Hold & Prioritized Call-Backs
  • Individual and Group Voicemail
  • Advanced call control features
  • Single Customer View Console
  • Case Management & Agent Collaboration
  • Multi-Option Transferring
  • Reporting, Analytics, and Business Intelligence
  • Multichannel ACD for Voice, Email, Chat, & Social
  • Email ticketing / Auto-acknowledgement templates
  • Automatic email and SMS template sending after the call
  • Proactive Notifications

Enterprise – €69/user/month

  • All Business features
  • Voice of the Customer
  • Net Promoter Score
  • Predictive Dialer
  • Proactive survey management tool for telemarketing surveys
  • Mass email and mass SMS sending
  • CRM for B2B clients
  • Make calls and send emails from the system.
  • Tasks creation and monitoring
  • Client history including all communication channels in one place
  • Priority based chat queue
  • Customer interaction history. View what your customer did in the past.
  • Setting a position of chat widget
  • Customizable greetings

GoldMine Premium Pricing (North America)

  • Standalone: $549
  • Licenses: $1797/2995
  • Volume or additional licenses: $695 per user

For Europe, Asia-Pacific and South Africa pricing, call the vendor for a quote.

Features

  • GoldMine is software you own and run on equipment you own and manage
  • Buy annual support for technical support and updates each year
  • Shared concurrent licensing so you can give access to everyone
  • Lower cost over time than subscription-based offerings
  • Start with a bundle and add seats at any time
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The apps compared on this page are only a sliver of our complete CRM Software category and you should remember that there might be more desirable solutions out there. If you would like to ensure you make the best possible choice for your business we strongly urge you to try out more software first. It may also be a good idea to study our top 10 CRM Software list to learn which services are currently the best ones and dominate the market.