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Compare Neon CRM vs vCita

What is better Neon CRM or vCita? We are here to improve the whole process of comparing CRM Software products for you. In particular, on this page you can examine the overall performance of Neon CRM (8.1) and contrast it with the overall performance of vCita (8.8). It's also possible to match their overall user satisfaction rating: Neon CRM (100%) vs. vCita (100%).

What’s more, study their capabilities carefully to determine which product can better tackle your company’s requirements. In general, any business app has to let you to quickly check the big picture, all the while allowing you quick access to the details.

At this time, the most popular products in our Donor Management Software category are: NetSuite Grant Management, Bloomerang, Network for Good.

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SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Open API
  • iPhone App
  • Fund raising and donor management
  • Membership and association management
  • Event management
  • Marketing and communications management
  • Constituent management
  • Web design and integration
  • Social fundraising
  • E-Commerce/online store
  • Reporting and analytics
  • Volunteer management
  • Executive dashboards
  • Recurring & Scheduled Payment Processing
  • Custom constituent login
  • Custom web forms

Pricing Info

With Neon CRM, you get to choose between three SMB and enterprise pricing plans:

Essentials package – $50/month

  • Unlimited system users
  • Unlimited online forms
  • Live group training
  • Unlimited ticket support
  • Fundraising or Membership CRM
  • Based on # constituent records

Impact Package – $110/month

  • All Essentials package features
  • Open API Access

Empower package – $200/month

  • All essential features plus
  • Open API Access
  • Live chat support
  • On-demand training

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Audubon, CASA, Habitat for Humanity, International RHINO Foundation

Integrations

Neon CRM integrates with the following business systems and applications:

  • Open API
  • MailChimp
  • Authorize.net
  • Google Analytics
  • Social Network integration
  • Quickbooks
  • WordPress
  • Eventbrite
  • Drupal
  • Google Maps
  • Higher Logic
  • Donor Search
  • Double Donation
  • Wealth Engine
  • One Click Politics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A people-focused donor database that helps organizations in engaging donors, managing memberships, planning events, and tracking volunteers.

Company Email

sales@neoncrm.com

Contact No.

Company's Address

1801 W Warner Ave, Suite 201
Chicago, IL 60613
USA

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $24

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Be in sync with your phone and calendar
  • Built-in appointment scheduling and services menu
  • Client interactions management
  • Contact form Facebook plugin
  • Customizable forms, and styles text and fields
  • Forms for any web platform
  • HTML contact form generator
  • Manage your calendar on any device
  • Minimize “no shows”, simplify rescheduling
  • Perfect fit to Facebook, mobile, and websites
  • Predefined services and meeting options
  • Proactive contact form choices for your website
  • Reminders, email confirmation, and autoresponder
  • Schedule with multiple employees
  • Secure an online payment upfront
  • Self-service appointment scheduling for your clients
  • CRM
  • Email and SMS marketing
  • Invoicing
  • Client portal

Pricing Info

vCita offers 3 plans as well as a 14-day free trial.

Essentials – $29/month or $24/month (billed annually)

  • Online scheduling plan: $15/Month
  • All Free features, plus:
  • Online appointment booking & event registration
  • Online payments
  • 1,000 clients
  • Email support
  • Single user

Business – $59/month or $49/month (billed annually)

  • All Essentials features, plus:
  • Email marketing and SMS campaigns
  • Coupons
  • Client text messages (SMS)
  • Client tags & follow-ups
  • 3rd party integrations & analytics
  • 5,000 clients
  • Free onboarding session, email & phone support
  • 2 staff members included, $15/month for each additional user

Platinum – $99/month or $79/month (billed annually)

  • All Business features, plus:
  • Staff roles & permissions
  • Auto-assign rules
  • Custom email & SMS notifications per service
  • Set your own LiveSite domain
  • Unlimited clients
  • Free onboarding session, priority support
  • 5 staff members included, $15/month for each additional user

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Silicon Valley Research Group, Landmark Tax Group, MDV Custom Cakes

Integrations

vCita supports the following integrations:

  • Wix
  • Weebly
  • Facebook
  • WordPress
  • Drupal
  • Gmail
  • Google Calendar
  • Constant Contact
  • Mailchimp
  • PayPal
  • Stripe
  • Zapier
  • Quickbooks

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-hosted software with various business management apps for customer service.

Company Email

Contact No.

Company's Address

10777 Main Street
Suite 203
Bellevue, WA 98004

You shouldn’t expect just a wide array of useful tools and flexible pricing packages from a popular CRM Software. Almost as crucial as core features is a trustworthy customer support. You want to guarantee that when you have any questions about Neon CRM or vCita, or you struggle with some problems, or maybe you’ll need to request a certain change or functionality useful to your company you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can benefit from individual training or at the very least a knowledge base you can use.

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