What is better NeoDove or CloudTalk? If you need a competent Business Phone Systems product for your company you should remember to assess a wide range of options. It doesn’t have to be complicated, and can be as simple as matching their functions in a table like the one below. You will also get a quick idea how each product works. As an example, on this page you can check NeoDove’s overall score of 8.0 and compare it against CloudTalk’s score of 8.5; or NeoDove’s user satisfaction level at 95% versus CloudTalk’s 100% satisfaction score.
The contrast can help you see the pros and cons of each program, and decide which suits you requirements better. On top of the rich features, the solution which is simple and intuitive is always the better choice.
We did our best to prepare reviews of all popular Business Phone Systems solutions available out there, but among them these three deserved our special attention: Axon Virtual PBX, RingCentral, Comcast Business VoiceEdge®.
NeoDove is a communication platform that provides cloud telephony, platform integration, and lead management features for telecallers and salespersons.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
It may not always be sufficient to just compare NeoDove and CloudTalk with each other. While specific functionalities, pricing and customer experience are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards merited by every app. Very often a less dominant service may turn out to be an excellent choice that was a winner of many B2B awards such as our Supreme Software Award which proves that despite limited market presence it’s a worthy contender to the apps that rule the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
