What is better monday.com or ServiceNow? We are here to streamline the process of reviewing Project Management Software products for you. In particular, on this page you can examine the overall performance of monday.com (9.8) and compare it with the overall performance of ServiceNow (7.1). You can also match their overall user satisfaction rating: monday.com (99%) vs. ServiceNow (85%).
Furthermore, study their capabilities carefully to determine which product can better address your company’s requirements. Generally, any business app should allow you to comfortably check the big picture, all the while offering you quick access to the details.
People who don't have much time or need a Project Management Software recommendation from our team may want to examine these top choices for this year: Smartsheet, monday.com, Wrike.
monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:
Outlook
Microsoft Teams
Dropbox
Slack
Zoom
Google Calendar
Google Drive
Excel
Gmail
LinkedIn
OneDrive
Zapier
Adobe Creative Cloud
Salesforce
Zendesk
Copper
Shopify
Twilio
Stripe
Woocommerce
Pipedrive
SurveyMonkey
Mailchimp
Facebook Ads
HubSpot
Typeform
Clearbit
Jotform
Box.com
Eventbrite
Data Studio
Hootsuite
GitLab
Jira
GitHub
PagerDuty
Toggl
Basecamp
Asana
Trello
Harvest
Todoist
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uber, NBC Universal, Fiverr.com, Saatchi Art
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An industry-leading collaboration app for on-site and remote work teams. This leverages tools such as Kanban boards, Gantt charts, and workflow automations to help teams handle any type of project. It also seamlessly integrates with third-party apps to ensure easier adoption and extend its capabilities.
ServiceNow supports integrations with the following business systems and applications:
Altiris (version 6.5)
Google Maps
Google Custom Search
IBM Tivoli Netcool/OMNIbus
Incident
Microsoft
Microsoft SCOM
Verizon eBonding
Ariba
AT&T eBonding
BMC Remedy
Borland Starteam
CA Service Operations Insight (SOI) – POV
Centennial
CiscoWorks
Clarify
Dell AlertFind
Eloqua
EMC nLayers
EMC Smarts
EMC Smarts ADM
HDI Survey
HP OpenView Operations
HP OpenView ServiceDesk
HP Service Manager 7
IBM Tivoli Access Manager
IBM Tivoli Identity Manager
IBM Tivoli TEC
Incident
IBM WebSphere MQ
IFrames CMS
Interlink Business Enterprise
InTouch Notification System
Jira Proof of Concept
LANDesk MID Server
Logica (Remedy) Integration
Lotus Notes Domino
LPI Level Platforms
ManageIQ EVM
Manhattan Software CenterStone
Microsoft Biztalk (Getronics)
Microsoft Identity Integration Server (MIIS)
Microsoft Outlook
Nimsoft Integration
Novell eDirectory 6.5
Oracle Financials (ERP)
Oracle PeopleSoft
Salesforce.com
SAP
Sendmail
Sharepoint
Shibboleth
SilverBack
SSO – Digest Hash
SSO – PGP token
SSO – Web
WebMethods
Xing
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Envision, Vitamix, Standard Life, Flextronics, Einstein Noah
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ServiceNow Express is a highly standardized service management solution aimed at companies that desire to keep configuration and customization to a minimum.
It may not always be sufficient to just compare monday.com and ServiceNow with each other. Although useful functionalities, pricing plans and customer reviews are all crucial and should be considered when making a final choice, you should also take a look at the recognition and awards claimed by each product. In many cases a less known solution may turn out to be an excellent choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which reveals that regardless of limited market presence it’s a significant rival to the software that rule the market.
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