MiCloud Business

NOAWARDS
YET
Pricing:
Starting from $20.99
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Local phone numbers
- Unlimited local calls
- Free/unlimited long distance calls in U.S> and Canada
- Local number portability
- Mobile twinning
- Hot desking
- Corporate auto attendant
- Automatic transition between day/night routing
- Customized music on hold
- Voice mails
- Email forwarding
- Hunt/Ring groups
- Audio conferencing
- Interoffice 4-digit dialing
- Localized E911
- Call management and configuration
- System speed dial
- User speed dial
- Direct page
- Call recording
- Call history
- Outbound caller ID (name and number)
Pricing Info
Pricing Info
MiCloud Business pricing is by quote based on the number of users and contact center options. Typical starting pricing is as follows:
Essentials ($20.99/user/month)
- Unlimited minutes per month
- PBX features
- 8-party audio conferencing
- 8-party video collaboration
- 4-party web conferencing (desktop sharing)
- Instant messaging
- Softphone
- Outlook and G Suite Integration
- Business SMS
- Connect Telephony for Microsoft
- Mobile Apps
- Admin portal
- IVR
- Call Routing
- Inbound Call
- Personal Agent Queueing
- Reporting
Premier ($26.59/user/month)
- All essential features
- 25-party audio conferencing
- 12-party video conferencing
- 25-party web conferencing (desktop sharing)
- Salesforce/CRM integration
- Voicemail transcription
- On-demand call recording
- Skills and Agent Priority Routing
- Callbacks
- Outbound Dialer
Elite ($38.49/user/month)
- All Premier features
- 100-party audio conferencing
- 24-party video conferencing
- 100-party web conferencing (desktop sharing)
- Always-On call recording
- Archiving
- Operator
- Multimedia routing
Integrations
Integrations
Outlook, G Suite, and CRM platforms such as Salesforce Sales Cloud Lightning Professional, Infusionsoft, Zoho CRM, SugarCRM, Oracle Sales Cloud, and help desk platforms such as Zendesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An integrated, unified, comprehensive communications platform for call collaboration, communications, and multimedia
Company Email
Contact No.
Company's Address
1146 North Alma School Rd.
Mesa, AZ 85201
USA
MiCloud Business Comparisons
Popular MiCloud Business Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Cloud PBX System
- SIP Trunking
- DID Numbers
- Softphone App
- Call Features
- Online Faxing
- Voicemail-to-Email
- Video Conferencesa
- Contact Center Solution
- Call Analytics & Reports
- CRM Integrations
- Free Porting
- Web Management
- Microsoft Teams SBC App
Pricing Info
ULTATEL offers several enterprise pricing plans in a pay-as-you-go or contract-based model. Here are the details:
Clarity Cloud
Professional – Starts at 27.95/user/month (pay-as-you-go) or $20.95 for contract
- Fully-managed cloud PBX phone system
- 24/7 support via phone & email
- Unlimited USA & Canada calls
- Free porting
- 20 Video conferences
- 1 Video conference bridge/account
- Voicemail-to-Email
- Voice calling, faxing, & texting on the same number
- Automated attendants
- Unlimited online faxing
- Call presence
- Custom Call-on-Hold music
- HD voice calls
- Call flows
- Unlimited ring groups
- Call waiting, Call forwarding, & Caller ID
- Call parking
- Call blocking
- Call notification
- Call analytics & reports
- Web-based management
- MS Teams SBC app
- Free toll-free numbers
Premium – Starts at $31.95/user/month (pay-as-you-go) or $24.95 (contract)
- All features in Professional Plan, Plus:
- 100 video conferences
- Call monitoring
- Call whispering
- Call recording
- Voicemail notifications
- Voicemail dropping
Ultimate – Starts at $41.95/user/month (pay-as-you-go) or $34.95 (contract)
- All features in Premium Plan, Plus:
- Integration with CRM systems
- Salesforce
- Zendesk
- Zoho
- Pipedrive
- Microsoft Dynamics
- Custom reports
- LDAP company directory
- Conference service for multiple projects
Contact Center
Contact – Starts at $43.95/user/month (pay-as-you-go) or $40.95 (contract)
- Fully-managed cloud PBX phone system
- 24/7 support via phone & email
- Unlimited USA & Canada calls
- 20 free ported numbers
- 100 Video conferences
- 1 Video conference bridge/account
- Voicemail-to-Email
- Voice calling, faxing, & texting on the same number
- Automated attendants
- Unlimited online faxing
- Call presence
- Custom Call-on-Hold music
- HD voice calls
- Call flows
- Unlimited ring groups
- Call waiting, Call forwarding, & Caller ID
- Call parking
- Call blocking
- Call notifications
- Call analytics & reports
- Advanced queuing features
- Skill-based call routing
- Audio conferencing
- Web-based management
- MS Teams SBC app
- Free toll-free numbers
- IVR features
- Compatibility with mobile app, softphone, or desktop
Plus – Starts at $46.95/user/month (pay-as-you-go) or $43.95 (contract)
- All features in Contact Plan, Plus:
- 50 free ported numbers
- Voicemail notifications
- Voicemail dropping
- Queue analytics & reports
- Quality assurance functionality
- Quality assurance analytics
- Custom call rating templates
- Text messaging system
Ultimate – Starts at 49.95/user/month (pay-as-you-go) or $46.95 (contract)
- All features in Plus Plan, Plus:
- 50 free ported numbers
- Integration with CRM systems
- Salesforce
- Zendesk
- Zoho
- Pipedrive
- Microsoft Dynamic
- Custom reports
- LDAP company directory
- Conference service for multiple projects
- Queue callback
Microsoft Teams SBC
Standalone SBC – Starts at $2.40/user/month (pay-as-you-go) or $1.80 (contract)
- Managed service & support
- ULTATEL or Public Cloud hosted
- Direct routing
- Automated attendances
- Call control
- Call escalating
- Call parking
- Caller ID masking
- Call quality monitoring
- Call forwarding & handling
- 1-Click calling
- Custom contact groups
- Custom ring tones
- Microsoft Team dial pad
- Dialing packages
- Dashboard for direct routing
- E911 Emergency calls
- Improved encryption
- Extension dialing
- Feature notes
- Free ported numbers
- Native SBC
- Location-based call routing
- Media transcoding
- Call routing rules
- Screen sharing via chat
- Group ringing
- Speed dialing
- 3-ways PSTN calls
- Firewalls
- Voicemail-to-Email
- Compatibility with softphone, mobile, or desktop
Microsoft Teams SBC + Calling Plan – Starts at $11.40/user/month (pay-as-you-go) or $10.80 for (contract)
- All features in Stand-Alone SBC Plan, Plus:
- Web-based management
- Free toll-free numbers
- Internal inbound & outbound calls
- Unlimited USA & Canada Calls
- Group paging
Microsoft Teams SBC + Clarity Phone System – Starts at $18.35/user/month (pay-as-you-go) or $17.75 (contract)
- Microsoft Teams SBC + Calling Plan, Plus:
- Call analytics & reports
- Call blocking
- Call waiting, Call forwarding, & Caller ID
- Call presence
- Call parking
- Call notification
- Custom Call-on-Hold music
- Call flows
- HD voice calls
- North America SMS/MMS
- Unlimited online faxing
- Unlimited ring groups
- Voice calling, faxing, & texting on the same number
- Call monitoring
- Call whispering
- Call recording
- Custom reports
- LDAP company directory
- Conference service for multiple projects
- Voicemail notifications
- Voicemail dropping
- CRM system integrations
- Load balancing
- Bursting
- SBC redundancy
Integrations
ULTATEL supports integration with the following
- Microsft Teams
- Salesforce
- Pipedrive
- Zendesk
- Zoho
- Microsoft Dynamics
- Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Synergy Law, Trü Orthodontics, Remodel USA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ULTATEL is a VoIP provider that offers cloud telephony solutions and services for companies and teams to facilitate remote work, improve global presence, and reduce communication costs.
Company Email
sales@ultatel.com
Contact No.
Company's Address
ULTATEL, LLC.
13873 Park Center Rd, Suite 450 Herndon, Virginia, I20171
USA
ULTATEL Comparisons
Popular ULTATEL Alternatives
If you are still having second thoughts about which solution will be best for your company it may be a sound idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular each app is and how wide is its online presence.For example, if you look at MiCloud Business LinkedIn page you’ll see that they are followed by 56460 users. In case of ULTATEL the amount of followers on their LinkedIn page is 938.
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