What is better mHelpDesk or Connecteam? The perfect Project Management Software is a service that can tackle your company’s specific requirements. It’s easy to find which solution is best suited for your business if you examine several products before you decide which one is the best.
For example, mHelpDesk and Connecteam are scored at 9.1 and 9.0, respectively, for all round quality and performance. Likewise, mHelpDesk and Connecteam have a user satisfaction rating of 100% and 97%, respectively, which suggests the general feedback they get from customers. Better yet, reach put to a regular customer of the software and ask for their opinion about the application in question.
We did our best to prepare reviews of all popular Field Service Management Software - FSM solutions available out there, but among them these three deserved our special attention: Freshdesk, monday.com, Salesforce Field Service Lightning.
mHelpDesk supports integrations with the following business systems and applications:
QuickBooks Desktop
QuickBooks Online
Google Calendar
HomeAdvisor
Authorize.NET
Stripe
PayPal
Square
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walls By Design, ENCOMPASS Inspections, Chicago Kitchen Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
This is a cloud-based field service management software that simplifies and automates business processes. It also has a lead generation and management capability, allowing the company to have more business opportunities. Plus, it has real-time updates for schedules and activities, ensuring that all team members are on the same page.
Connecteam offers various business and enterprise pricing plans for operations, communications, and HR & skills hubs. It also offers a 14-day free trial.
Small Business Plan – $0
Free for up to 10 users, offering basic functionalities
Connecteam effectively integrates with Google applications and offers seamless compatibility with Google Calendar, facilitating streamlined scheduling processes. Additionally, the platform provides integration capabilities with:
QuickBooks Payroll (online + desktop)
Gusto
PayChex
Xero
Zapier
API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Eagle Outfitters, Sodastream, Billabong
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Connecteam is an all-in-one workforce solution with a complete suite of features for scheduling, payroll, productivity tracking, and communications. Through the Connecteam app, managers can put buisiness processes on autopilot to focus on business growtn and keep employees engaged. Mobile-first checklists, forms, and reports also help teams save time and improve productivity.
You don’t want just a broad range of functionalities and adjustable pricing packages from a reliable Project Management Software. Almost as significant as key features is a trustworthy customer support. You want to make sure that if you have any questions about mHelpDesk or Connecteam, or you run into a problem, or maybe you’ll want to request a specific revision or functionality beneficial to your business you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you are able to enjoy personal training or at least a knowledge base you can use.
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