Compare Gatekeeper vs. ManageEngine ServiceDeskTo ensure that you get the most useful and productive Contract Lifecycle Management Software for your business, you need to compare products available on the market. For example, here you can match ManageEngine ServiceDesk’s overall score of 8.7 against Gatekeeper’s score of 8.0. You can even evaluate their general user satisfaction: ManageEngine ServiceDesk (100%) vs. Gatekeeper (95%). In addition, you can review their strengths and weaknesses feature by feature, including their offered terms and costs. By comparing products you are improving your chances to pick the best software for your business. It goes without saying you must understand your unique needs to realize which solution matches those needs. People who want to save some time or could use a Service Desk Software recommendation from our experts might want to try out these top choices for the current year: Freshservice, Zendesk, Samanage.
|Monthly payment | Annual Subscription||Monthly payment | One-time payment | Quote-based|
Manage complex relationships easily. Clarify ownership and centrally store all intelligence, messages, dates, and key documentation in one place.
ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.
|English, China, Germany, Japan||English, Dutch|
|Learn more about Gatekeeper pricing||Learn more about ManageEngine ServiceDesk pricing|
|Location Live, Aviva, Superdrug||Hallmark, Lufthansa, GE, Intel, Airbus|
|+44 20 8720 7345||+1-800-443-6694|
Gatekeeper offers integration with the following business systems and applications:
ManageEngine Service Desk is designed to work with the following add-ons and plug-ins to ensure unparalleled functionality and enable businesses to meet and satisfy their varying customer service needs.
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
| 117 Fenchurch Street|
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
Gatekeeper provides three enterprise pricing plans for users to choose from. All pricing plans are billed annually, and each plan comes with a free trial.
Here are the details:
Starter Plan – $450/month
Pro Plan – $1,050/month
Enterprise Plan – $2,450/month
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Professional (IT Help Desk + Asset)
Enterprise (IT Help Desk + Asset + ITIL)
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Both ManageEngine ServiceDesk and Gatekeeper were reviewed by a panel of independent SaaS experts who carried out a full analysis of all important aspects of each app. Their total rating was prepared with unique SmartScore algorithm which gives an individual partial score to each element like: main functionalities, customer support, mobile device support, security, user satisfaction as well as market presence. We are aware that useful features are not the only aspect essential to a company so we make sure we pay attention to all sides of a software before giving it a final rating.