What is better ManageEngine ServiceDesk Plus or Coupa? If you wish to have a quick way to decide which Contract Lifecycle Management (CLM) Software product is better, our unique system gives ManageEngine ServiceDesk Plus a score of 8.7 and Coupa a score of 8.8 for all round quality and performance. Furthermore, ManageEngine ServiceDesk Plus is rated at 100%, while Coupa is rated 98% for their user satisfaction level.
You can also examine their product details, including modules, tools, options, plans, prices, and more. See whether the solution can customize a few of its funnels to make sure the app matches your own business procedures.
We know that not all businesses have the time to try out dozens of different products, so we created a list of recommendations that you may find useful. Our top selections for the Service Desk Software category are: Zendesk, LiveAgent, Freshservice.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Contact Coupa for enterprise pricing information and other product details. You can also submit a request for a live demo to see if the software is a perfect fit for your business.
Coupa integrates with the following business systems and applications:
Apptio
Aptara
Adaptive Insights
ADP
Avalara
NetSuite
Cortex
DataDimension
Emptoris
Octa
Novatus
Right Scale
Symbeo (formerly Scan One)
Rosslyn Analytics
OneLogin
ProProcure
Salesforce
Nvoicepay
SnapLogic
Vertex
Bitsight
Bluvault
CTI
DocuSign
Ecovadis
Egencia
PunchOut2Go
Sabre
SnapLogic
Taxback
Informatica
Intellinum
MuleSoft
KPMG
Kofax
Xoomworks Procurement
Digital Invoice
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Groupon, Concentrix, Staples
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Coupa is a spend management platform that provides a suite of cloud applications for finance, including procurement, expense management, and accounts payable. It incorporates various functionalities such as spend analysis, contract management, supplier management, strategic sourcing, invoicing, procurement, and much more.
Almost as essential as useful features and client support responsiveness are pricing plans provided by ManageEngine ServiceDesk Plus and Coupa. While cost should not be a deciding factor it’s without a doubt an important thing to consider. You should expect a flexible pricing plan that can be adjusted to your company size and easily scaled up if your team expands. Make sure you don’t choose plans that have complex tools that you won’t find useful and always try to get in touch with the vendor directly as enterprises can frequently benefit from special pricing. You should also try out a free trial or demo of each software to spend at least some time using it. It’s a useful experience that doesn’t ask you to invest any money and provides you with a practical overview of what it’s like to work with ManageEngine ServiceDesk Plus and Coupa.
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