What is better ManageEngine ServiceDesk Plus or ContractRoom? There are numerous Contract Lifecycle Management (CLM) Software products in the market right now. The simplest way to find out which service fits your needs best is to check them side by side. For example, here you can assess ManageEngine ServiceDesk Plus and ContractRoom for their overall score (8.7 vs. 6.0, respectively) or their user satisfaction rating (100% vs. N/A%, respectively).
You can also review their features and pricing terms as well as other valuable information below. When matching products make sure to examine their similar features and mark their distinctive elements to have a clearer picture of both deals. Likewise, bear in mind to assess secondary issues such as security, backup, usability, and customer service.
We know that not all people have the time to examine a large number of various products, so we came up with a list of suggestions that you may find useful. Our top choices for the Service Desk Software category are: Freshservice, LiveAgent, Zendesk.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
ContractRoom offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Almost as essential as useful features and client support responsiveness are pricing options offered by ManageEngine ServiceDesk Plus and ContractRoom. While price should not be a deciding element it’s definitely a significant thing to consider. You should expect a flexible pricing package that can be matched with your company size and painlessly scaled up every time your company develops. Be sure that you don’t choose packages that have complex features that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can frequently count on special pricing. You should also try out a free trial or demo of every app to spend at least some time using it. It’s a useful experience that doesn’t need you to pay any money and provides you with a reliable overview of what it’s like to work with ManageEngine ServiceDesk Plus and ContractRoom.
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