What is better ManageEngine ServiceDesk Plus or ContractRoom? Comparing ManageEngine ServiceDesk Plus and ContractRoom, you can actually see which Contract Lifecycle Management (CLM) Software product is the better option. This means that your organization will be able to choose most productive and effective program. You can check the details, for example available tools, pricing, plans offered by each vendor, offer conditions, and more
We also let you evaluate their general scores to know which one looks to be more suitable. ManageEngine ServiceDesk Plus has 8.7 points for overall quality and 100% rating for user satisfaction; while ContractRoom has 6.0 points for overall quality and N/A% for user satisfaction. You can also assess which software company is more credible by sending an email request to both and see which company replies faster.
In case you you want to quickly find the more reliable Service Desk Software according to our review team we advise you examine these solutions: Zendesk, LiveAgent, Freshservice.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
ContractRoom offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
In case you continue having doubts about which service will perform best for your business it might be a sound idea to examine each service’s social metrics. These metrics are usually a way to see how popular a given service is and how wide is its online presence. For example ManageEngine ServiceDesk Plus Twitter account has currently 3405 followers. At the same time ContractRoom Twitter is followed by 1364 users.
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