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Compare Looker vs Gainsight

What is better Looker or Gainsight? Today’s corporations want the most effective Business Intelligence Software product to stay competitive. On this page we help you with buying the right solution, by allowing you to evaluate Looker and Gainsight down to the very details of their individual modules.

You can even examine our total scoring values, which rate the software general quality and performance. Looker got a 9.6 score, while Gainsight has a score of 7.8. Likewise, you can compare their general user satisfaction rating: 95% (Looker) against 99% (Gainsight). Keep in mind to choose the application that best answers your top priorities, not the software with a lot of features.

We did our best to review all popular Business Intelligence Software services offered on the market, but among them these three caught our special attention: Periscope Data, Sisense, Looker.

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • APIs for integration into custom or third-party applications
  • Browser-based interface and customizable dashboards
  • Easy to build dashboards that work on any device
  • Drag-and-drop mechanism
  • Collaboration features
  • Extensible modeling language (LookLM) defines dimensions and measures
  • Fully customizable and exportable reports, charts and graphs
  • In-database architecture, so transformations happen at query
  • Live connection to any SQL database, on any infrastructure
  • Modern IDE for agile development and embellishment
  • Powerful tools for real-time data exploration and collaboration
  • Reliable tech support and self-learning database

Pricing Info

Looker’s SMB and enterprise pricing is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sony, Yahoo!, Etsy, Heroku

Integrations

Looker offers open APIs for integration with custom or third-party applications.

https://looker.com/platform/ecosystem

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Looker is a data-discovery platform that provides companies real-time access to relevant data to help them make better business decisions. A browser-based application, Looker can analyze any size of data for businesses of all sizes. It also has a user-friendly interface that even inexperienced data analysts can navigate with ease.

Company Email

discover@looker.com

Contact No.

Company's Address

Looker Data Sciences, Inc.,
101 Church Street, 4th Floor
Santa Cruz, CA 95060
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 100% native Force.com
  • 360-degree customer profiles
  • Automate scenario workflows
  • Call-to-action notifications
  • Commenting, notes and @mentions
  • Customer communications
  • Customer health score cards
  • Engagement analytics
  • Interactive report builder
  • NPS surveys
  • Pre-packaged analytics graphs
  • Renewals dashboard
  • Role-specific live dashboards
  • Rules-based alerts
  • Sort, filter and export data
  • Sponsor tracking
  • Task and call-to-action analysis
  • Task and call-to-action management
  • Triggered emails
  • Triggered lifecycle rules

Pricing Info

Gainsight is offered as a SaaS solution, with pricing based on a per user, per month model. Contact the company directly for a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, Intacct, Clarizen, Medallia

Integrations

Gainsight supports the following integrations:

  • Eloqua
  • Marketo
  • Netsuite
  • Salesforce
  • io

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.

Company Email

info@gainsight.com

Contact No.

Company's Address

1300 Island Drive, Suite 103, Redwood City, CA 94065

It may not always be enough to simply compare Looker and Gainsight against one another. Although reliable tools, cost and user experience are all important and should be considered when making a final decision, you should also take a look at the recognition and awards won by every product. Very often a less dominant software may turn out to be an excellent choice that was a winner of many B2B awards such as our Experts’ Choice Award which proves that regardless of smaller market presence it’s a worthy rival to the services that rule the market.

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